OpenText Administrator

IQ Business Group is a leading provider of enterprise information management, EIM, solutions to highly regulated industries and the public sector. Our core competencies include ECM, records management (RM), business process and customer experience management, information exchange, and the design and automation of discovery-related processes. Our subject matter experts (SMEs) and engineers combine industry intelligence with leading technologies to provide a broad range of services in strategy, operations, information technology (IT), systems engineering and integration, organization, change, and program management.

The IQ Business Group (IQBG) is currently recruiting for an experienced OpenText Administrator who has at least 3-5 years experience implementing Enterprise Software Solutions and specifically ECRM/Workflow Solutions. If you have multiple, large scale projects under your belt and experience managing the full life cycle of enterprise projects from developing a roadmap, to defining requirements, to leading the technical design, to managing the implementation team, and overseeing ongoing governance and support of implemented solutions, please keep reading!

What the OpenText Administrator will do - Job Description:

A command of the OpenText solution suite

• Core capabilities and limitations
• Content Server fundamentals
• Appearances
• Custom Views (standard and search)
• Web Forms
• Live Reports
• CIS Modeling
• Taxonomy
• Categories & Attributes
• Users and Groups
• Security
• Workflows features and concepts

Module compatibility

Module availability

College degree in Computer Science, Information Technology or related field.

Preferred experience with the following optional modules :

Web Reports

• Active View
• Template Workspaces
• Enterprise Scan
• Open Text Capture Center

Full working knowledge of CS Administration

• Ability to design, maintain, and document Content Server environments, including add-on modules, in Windows and UNIX environment.
• Ability to contribute to operational “runbook” for Content Server operation.
• Can install and maintain a local instance of CS that mirrors a target environment
• Experience configuring CS using the “Admin Pages”
• Helps provide specific guidance to Engineering team
• The behavior of most modules are dependent on CS core configurations
• Experience working in a highly scrutinized operational environment.
• Usage and understanding of operational monitoring tools as well as vulnerability tools.
• Ability to create formal change request documentation and participate in change advisory board meetings.
• Ability to work directly with high-level support resources at OpenText.
• Ability to learn new features quickly.

Programming skills

• SQL, Javascript, HTML (must have)
• Familiarity with the OT Content Server Schema

High level of expertise in multiple technical areas

• Experience with database product and technology desired
• Experience in the use and configuration of Web HTTP servers
• Strongly developed troubleshooting skills, logical approach to troubleshooting
• An understanding of networking and network security
• Strong Windows Server 2003/2008 and strong UNIX administration skills in a TCP/IP networked environment.
• Familiarity with configuration and management of web/application servers (IIS, Apache,Tomcat, etc.).
• Strong database skills, specifically Oracle and/or SQL Server, and operational knowledge of SAN/NAS storage systems.
• Familiarity with OpenText products would be considered a great asset.
• Experience supporting an enterprise-level multi-tiered application would also be considered a great asset.

Additional Requirements:

Candidate MUST be a US CITIZEN

Candidates with Public Trust, a plus.

Candidates must have at least 3 years of experience - at least 1-2 using OpenText

Position is for either a consultant/1099 employee or full time

The IQ Business Group is an EEO/AA employer. The IQBG conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status.