Senior Software Asset Management Consultant

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly experienced Senior Software Asset Management (SAM) Consultant, not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Managed Services business.

As a Senior consulting member of the SAM team, you will lead consulting projects and work collaboratively with other SAM team members. This is your chance to bring your positive attitude and extensive SAM experience to make your mark in a business by joining this rapid growing team which has a vast variety of different SAM and Licensing skilled colleagues with a massive customer focus.

This role does not involve software licensing sales targets.

This role has flexible work arrangements and is ideal for someone who is keen to develop their career by taking the next step to apply their experience in Software Asset Management consulting into multiple large customers in the commercial, government, and academic industries.

What You will Bring

We are looking for an independent, proactive, highly skilled, and enthusiastic team member who is interested in being part of a larger group delivering a high-quality SAM Consulting solutions to our customers.

You will bring expertise developed over 5+ years in a Software Asset Management or working in an audit or licensing role for a software publisher.

Experience with Oracle licensing and compliance will be particularly important.

You will be leading a range of interesting activities relating to software licensing advisory, audit defence, and compliance management with Tier 1 Software Publishers (including Oracle, IBM, Microsoft, Micro Focus) on behalf of our customers.

You will also be leading the delivery of the Software Asset Management (SAM) managed services projects for multiple customers from Commercial and Government industries.

Your ability to work with other members of the SAM and customer management teams to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you will be a holder of either a current or lapsed Baseline clearance or higher.

What You will Do

In this role you will lead SAM Consulting projects and work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. The Senior Software Asset Management Consultant will:

• Function as the Senior Consulting SAM Subject Matter Expert for our customers and the SAM team.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Assess and Deliver Compliance Reviews (License Compliance Positions) for Customers.
• Deliver commercial and contract advisory services to customers in relation to their Tier 1 Software Publishers.
• Improve our customers audit readiness and audit defence posture.
• For high-risk Publishers, establish Vendor Management Frameworks for our customers, and provide guidance to SAM team members to effectively support the framework through operational activities.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Develop, Document, and Present licensing modelling recommendations to our customers.
• Lead the achievement of the outcomes of multiple projects and customer contracts.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Develop license reclamation strategies to initiate cost avoidance activities.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS), Snow License Manager, and Service Now SAM Pro.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Consult with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.
• Support the managed and professional services sales process by providing insight to the bid manager into the required effort, dependencies, exclusions, etc.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It is our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses to name a few. You will have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.