Offer summary

Qualifications:

5+ years implementing Oracle Utilities Solutions, Relevant certifications in MDM, CCS implementations, Strong knowledge of SQL, Java, JavaScript, Utility industry experience required.

Key responsabilities:

Serve as Technical Consultant for Oracle Utilities suite

Collaborate with team to prioritize enhancements

Design, develop, test, and deliver system improvements

Provide guidance & support client IT resources

Job description

The key objective of this role is to identify, prioritize, design, and develop enhancements and integrations supporting our client’s Oracle Utilities solutions. The position is based in Toronto, with a virtual work environment. Must be able to travel to Canadian-based client work locations as required.

Essential Functions and Responsibilities:

Serve as a Technical Consultant for the Client’s Oracle Utilities solution, which consists of

Oracle Customer Cloud Service (CCS)
Oracle Customer Care and Billing (CC&B)
Oracle Meter Data Management (MDM)
Oracle Customer to Meter (C2M)
Collaborate with the Red Clay Lead and Project Manager to support the client in identifying, quantifying, and prioritizing enhancements for backlog refinement.
Adopt the client’s agile SDLC for Oracle utility enhancements
Design, develop, test, and deliver prioritized enhancements
Support the client in the definition and execution of test scenarios and test cases
Liaise between client IT and business teams to gather and validate requirements and proposed solutions
Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements
Advise client on technical best practices and product features
Support troubleshooting, debugging, and defect resolution for enhancements
Support the evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects

Required Skills & Qualifications:

5+ years overall relevant experience implementing and supporting Oracle Utilities Solutions
CC&B/CCS, including consulting or services.
Completed Industry standard Certifications in MDM, CCS implementations:
- Oracle Utilities Meter Data Management 2 Certified Implementation Specialist
- Oracle Utilities Meter Cloud Service 2022 Implementation Specialist
- Oracle Utilities Customer Cloud Service 2021 Implementation Specialist
- Oracle Utilities Meter Data Management 2 Solution Engineer
Utility industry experience.
Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements.
Computer programming experience with Java and JavaScript
Deep understanding of the Meter-to-Cash flow/Billing.
Strong knowledge of SQL