Offer summary
Qualifications:
2-3 years mortgage sales experience, Strong presentation and negotiation skills.Key responsabilities:
- Effectively engage with TPO clients through CRM
- Maintain client satisfaction and resolve complaints promptly
Towne Mortgage Company has been in business for over 40 years; as a multi-channel, national mortgage lender. We are continuously looking for talented team members to grow our team. When you choose to work at Towne, you join more than a mortgage company; you become part of the Towne family! Our culture encourages you to show up for the job and stay for your career! If you are looking to work for an award-winning company, with competitive compensation, comprehensive benefit offerings, and a flexible work life, you found the right place!
Serious candidates meeting the qualifications are encouraged to apply. Only applicants with a minimum of 2-3 years of mortgage sales experience will be considered for the role of Inside Sales Account Executive.
The responsibilities and qualifications for this position are outlined as follows:
The Inside Sales Account Executive will play a crucial role in driving new business for Towne by establishing relationships with prospective Third-Party Origination (TPO) clients nationwide.
The ideal candidate will possess the following qualifications:
Responsibilities Overview:
• Proficient use of Towne’s Customer Relationship Management System (CRM) to effectively engage with TPO clients and facilitate new business development
• Participate in onboarding and training of new client LOs and processors
• Maintain regular communication with clients to understand their needs and ensure satisfaction
• Address complaints promptly and aim for swift resolution to uphold the company's reputation
• Proactively gather contact information for prospective LOs, processors, and broker-owners
• Conduct daily outreach to prospects via cold calls, emails, texts, and social media
• Utilize business intelligence/analytics for enhanced client insights
• Harness marketing, CRM, and social media platforms to enhance brand visibility and product offerings
• Regularly report prospecting progress to Senior Leaders
• Maintain regular communication with clients to understand their needs and ensure satisfaction
• Address complaints promptly and aim for swift resolution to uphold the company's reputation
Experience Needed:
• Minimum 2-3 years of mortgage sales experience as an Account Executive is required
• Existing book of business preferred
• Strong presentation skills for phone and virtual meetings
• Proficiency in market research, sales, and negotiation
• Familiarity with mortgage products and guidelines; ability to quickly grasp Towne’s offerings
• Outgoing personality with excellent communication and relationship-building skills
• Exceptional organizational and time management abilities
• Willingness to dedicate significant time to prospecting and cold-calling
• Team player with a passion for business development and client satisfaction
• Alignment with Towne's Core Values and commitment to company culture
• Reliable attendance and full engagement with Towne business operations
• Advocate for company culture and adherence to core values
• Flexibility to support additional responsibilities and functions as needed
Towne Mortgage is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, disability, national origin, veteran status, or genetic information as well as any other State or local employment protections. Towne Mortgage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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