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Customer Service Specialist (Spanish Speaker)

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Lebanon

Offer summary

Qualifications:

Fluent in Spanish and English, Minimum 1 year of experience, Excellent communication skills.

Key responsabilities:

Maintaining positive, empathetic attitude towards customers
Responding promptly to inquiries
Acknowledging and resolving complaints

ES Human Resources, Staffing & Recruiting Scaleup

11 - 50 Employees

See more ES offers

Job description

We are looking for bilingual (Spanish & English) sales and customer service specialist to join our team.

Work from home.

Responsibilities:

-Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
-Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Processing forms, applications, and requests.
Communicating and coordinating with colleagues as necessary

Qualifications:

Fluent in Spanish
Fluent in English
Minimum 1 years of experience
Available to start immediately
Excellent communication skills
Strong handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
High attention to details
Quick learner