Senior Platform Engineer - Design

About INTERACTIVE BROKERS!

This is a hybrid role (three days in the office/two days remote).

Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983. We pride ourselves on being primarily a technology company and challenging the status quo. We push boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. Interactive Brokers is regularly recognized as a leader in the financial services industry.

About your Team:

The Infrastructure team is looking for a Senior Platform Engineer. This person will define, design and develop plans for installation/reconfiguration and overall management of storage systems to provide reliable, resilient and secure data warehousing and management solutions.

In this role, the person is expected to have strong knowledge of HP/Dell/NetApp storage solutions, backup software, operating systems, virtualization, hardware and related architecture, engineering and administration. They should also have excellent problem-solving and systems troubleshooting skills. The person should be passionate about continuously improving services, enhancing security and optimizing service performance.

What will be your responsibilities within IBKR: 

• Design, implement and maintain all aspects of storage, including the various tiers of storage (high-performance, low-cost, archive, backup/recovery, and disaster recovery).
  • Multi-protocol [CIFS, NFS] file-based solutions
  • Block-based high-performance All-Flash Arrays.
  • Object-based storage
  • Disk & Tape based backup solutions.
• Provide direct support to technical and non-technical entities to define requirements and deliver solutions to meet organizational needs, including new deployments, upgrades, performance tuning and testing.
• Implement and utilize asset inventory, configuration management database, capacity management, performance management, resource optimization, and security (access control, authorization, and accounting) for all technologies in scope.
• Define requirements, perform research, evaluate vendors/solutions, design/implement solutions, and provide ongoing support for all technologies in scope. Provide simple but effective scalability, performance, and reliability.
• Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
• Implement tools and processes for efficient and effective operational management of the environment, such as change management, monitoring, alerting, incident handling, client request handling, etc.
• Schedule and provide after-hours or weekend support when necessary to perform high-risk or planned downtime of IBKR’s data center systems for upgrades and maintenance.
• Participate in defining and executing a roadmap of projects that continue to raise the bar by implementing innovative technology, tools, automation, and processes.
• Interact with internal teams to provide solutions and resolve problems promptly and proactively.
• Administer and provide operational support and incident management for all storage infrastructures, including archival and compliance systems.
• Ability to communicate complex technical concepts to individuals of various technical ability

Which skills are required:

• Experience managing and supporting multiple storage systems, such as HP Primera and Dell EMC storage systems, in highly virtualized, hybrid data centers and global offices.
• Experience with storage protocols and technologies such as NFS, CIFS, iSCSI, Fiber Channel, NetApp Filers, Pure Flash array and Flash blade, Nimble, EMC ECS, Cohesity, or DAS.
• Experience managing, optimizing, and upgrading the backup environment and its schedule strategies.
• Experience with client and server hardware/software, management tools, enterprise networking, virtualization, and/or security technologies.
• Able to handle pressure during outages and systematically resolve issues.
• Experience being tasked outside their training, willing to take on and learn new technologies.
• Experience automating tasks utilizing PowerShell or Python.
• Experience communicating at various levels, including non-technical staff, leadership, management, and external customers.

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills
• Outstanding organizational and time management skills

Company Benefits & Perks

• Competitive salary, annual performance-based bonus and stock grant
• Retirement plan 401(k) with a competitive company match
• Excellent health and wellness benefits, including medical, dental, and vision benefits and a company-paid medical healthcare premium
• Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
• Paid time off and a generous parental leave policy
• Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack
• Corporate events, including team outings, dinners, volunteer activities and company sports teams
• Education reimbursement and learning opportunities
• Modern offices with multi-monitor setups