IT Manager, Enterprise & E2E Solutions Architecture

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

We are currently looking for an IT Manager, Enterprise & E2E Solutions Architecture to join our growing team! In this role, your key responsibilities include defining enterprise-wide technical vision, strategy & end to end technical solution of a business program, aligning with organizational goals & initiatives. You will evaluate and recommend enterprise-wide technology platforms, tools & solutions. You will also further define the end-to-end technical solution for a business programs, products, services and processes.

As an IT Manager, Enterprise & E2W Solutions Architecture, your duties and responsibilities will include:

• Manage a team of highly talented Enterprise and end to end solution architects.
• Research, evaluate and recommend enterprise-wide technology platforms, tools and solutions aligning with organizational vison, mission and goals
• Analyze the current trends in technology architecture and recommend on new frameworks and best practices
• Define end to end solutions for a product or services offered. Define the role and technical scope of individual IT systems and components/solutions, interfaces and technical handoff between multiple IT systems, data exchange and formats
• Provide direction and recommendation towards clarifying the technical roles of each systems and solutions, aligning with business goals and organizational vision
• Produce technical artifacts describing the technical roadmap, systems roles and responsibilities in the context of a particular programs/product, interfaces & data designs
• Identify and document current technical gaps and evaluate, recommend new capabilities needed to implement a program or launching a new product/service
• Evaluate and vet new technical vendors, identiffy the root cause and responsibility of production/critical issues in existing solutions and systems

WHAT IT TAKES TO CATCH OUR EYE:

• Master’s degree in computer science, telecommunications or similar areas, with a minimum of 15+ years of software engineering experience, including a minimum of 5+ years of experience in enterprise and solution architecture roles
• 2+ years of experience in a telecom domain including cable, fiber or in internet service industry
• Must have exposure to core telecom infrastructure including OSS/BSS, multiple technological and architectural frameworks.Must have proven experience in designing systems in cloud native platforms.
• Must have proven written and verbal communication skills, including presentations using tools like power points and in publishing artifacts including but not limited to architecture, block, integration, ER, DB schema, process and deployments
• Must have the ability to communicate and abstract the messaging to multiple target audiences including Sr business & IT leadership, technology and business teams

BONUS POINTS FOR:

• Certifications in any enterprise architecture frameworks like TOGAF and TM Forum
• Experience working with multiple domains like telecom, retail, finance, insurance,  eCom etc.
• Worked in Enterprise architecture, product evaluation, review boards, etc.

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice