Offer summary
Qualifications:
1+ year outbound customer experience, Passionate about mental health and emotional wellbeing.Key responsabilities:
- Reach out to individuals via phone
- Work with a collaborative team
Care Advocate – Member Services – Customer Experience (Part Time)
Full-time Remote
AiRCare Health is on a mission.
We are transforming healthcare.
We are empowering individuals to put emotional health first.
We are looking for passionate customer experience Jedi’s to join our team.
Why we need you
We are growing! We need your professional and focused determination to connect the populations we serve to the resources they require. We want you to listen, identify and direct our populations with empathy making you the window into our organization. We want you to bring all your previous experience in a call center, benefits, claims or healthcare environment and leverage it to improve lives and bring hope to the world! We need you to bring your optimism and confidence each and every day to inspire others to live a better life. When you join us, your knowledge and utilization of the world’s largest employee benefit ecosystems will be your domain.
Who you are
You are passionate. You are open minded. You make a daily difference in the lives of those you touch each and every day. You are the person people ask for guidance, help and direction. You are an optimist. You remove obstacles. You are hope.
What you’ll do
This role is a great fit if you are…
Note that remote employees must comply with our Remote Work and Private Workspace Policy. Specifically, the following key requirements:
Who we are
We are a next-generation behavioral healthcare company. We use cutting-edge technology to identify and connect people with the resources they need to live the lives they deserve. We are disrupting the current healthcare delivery model and are committed to transforming the lives of millions.
What we offer
PLEASE NOTE: To ensure you don't miss important communications from us regarding your application status and/or next steps, please be sure to add the follow email address to your approved contacts list: notifications@app.bamboohr.com. You should receive an email confirming your application was received once you submit. If you don't receive an auto confirmation email, please check you spam/promotions inbox!
AiRCare is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: AiRCare is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at AiRCare are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. AiRCare will not tolerate discrimination or harassment based on any of these characteristics.
All applicants are required to be able to perform the essential functions of the position, with or without reasonable accommodations.
California residents have rights under the California Privacy Rights Act (CPRA). Click here to learn more about how your personal information may be collected, used or disclosed.
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