Sr. Manager, Talent Management and Development

Job Level: Sr. Manager 

Job Location: Remote

Travel Expectations: Up to 10% on average

Job Classification: Full-Time

Join Centric Consulting – A Culture You’ll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships. 

In this role, you will:

The Sr. Manager, Talent Management and Development will be responsible for developing and implementing enterprise-wide strategies to develop the Company's talent pipeline, enhance leadership capabilities and provide a clear growth path for all employees. Identifies and addresses gaps in talent mobility, succession, leadership capability, skills and learning across the organization. This role is responsible for leading the Talent Management and Learning & Talent Development functions and teams and may serve as a HR liaison for senior leaders as well as international development.

• Develop, implement, and oversee talent management strategy and related programs and processes including performance management, onboarding, offboarding, talent review, succession management and career planning.
• Develop, implement and oversee learning & talent development strategy and related programs and processes including leadership development, talent and leadership assessments, compliance training, learning solutions, coaching and mentoring.
• Enhance leadership development offerings to maximize leadership capability.
• Partner with business and HR leaders to identify talent, learning and development opportunities for all levels of employees and leadership. Consult, support and provide guidance to HR Business Partners on development strategies and processes.
• Lead performance management company-wide to align individual and team efforts with business objectives and fairly evaluate employee performance. Leverage and optimize existing technology to enable and streamline the process.
• Design, develop and lead a talent review process to assess talent and plan for succession.
• Evolve onboarding and offboarding programs and processes, Develop and implement a leadership onboarding to quickly assimilate new leaders. Evolve the offboarding process, sharing meaningful insights with HR and senior leaders to influence retention.
• Evolve and mature the company’s career framework, to include developing, maintaining and integrating success profiles.
• Facilitate succession planning, ensuring integration with all talent frameworks.
• Develop, implement and refine talent management and development scorecards and/or dashboards, providing meaningful insight to business leaders to better manage their talent.
• Partner with Talent Acquisition and DEI to develop and implement meaningful college, internship and internal mobility programs/initiatives.
• Collaborate with Culture & Employee Engagement on survey results, identifying strengths and working to solution on opportunity areas.
• Evaluate the effectiveness of talent management and development programs, offerings and processes and make adjustments as necessary to ensure the highest degree of value.
• Maximize the functionality of talent-oriented technology, systems and tools. Manage decisions related to technology and vendor relationships and develop supporting resources and tools.
• Ensure that diversity, equity and inclusion are integrated into all talent-related programs and processes.
• Support, coach, lead, manage, and mentor the Talent Management and Development team.
• Ensure Centric’s core values and culture are evident across every aspect of the employee experience.
• Manage the Talent Management and Learning and Talent Development budget.
  
  

Who You Are:

• 7+ years of progressive experience in a Human Resources leadership role.

• 3+ years leading a talent management or talent development function at a national or corporate level, preferably in a CoE model.
• 5+ years of people management experience.
• Previous experience in leading enterprise-wide performance management, talent assessment/review, succession management onboarding, career planning, learning, coaching, mentoring and leadership development.
• Experience developing and implementing innovative strategies and techniques to sustain individual high performance and ensure appropriate talent depth in the organization’s most important roles.
• Previous experience managing multiple complex projects involving diverse customers, stakeholders, interests and goals.
• Previous experience developing processes and tools, training and resources to enhance leaders’ skills in assessing, managing and developing talent.
• Prior experience managing external vendors, negotiating contracts and managing budgets.
• Experience managing a geographically distributed, remote team.
• Experience with human capital management and learning management systems, Workday preferred. 
• Prior experience in consulting or the professional services industry is preferred.
• Previous experience evolving and maturing a Talent Management and Development function is preferred.
• HR certification (P/SPHR, SHRM-C/SCP, CPLP) is preferred.
  
  

Knowledge, Skills and Abilities:

• Bachelor's degree in a related field or equivalent years of relevant experience required. Advanced degree in related field is preferred.
• Strong leadership abilities, sound judgment, decision making, and problem-solving skills
• Strong communication, presentation, influencing, change management, strategic and critical thinking skills. 
• Excellent organizational, analytical and project management skills, with attention to quality and detail
• Demonstrated ability to establish credibility and rapport with leaders at all levels.
• Thorough understanding of talent management and development methodology and best practices, as well as applicable policies and federal, state, and local employment laws and regulations.
• Ability to develop and maintain a high performing team.
• Strong understanding of, and ability to explain to others, talent metrics and processes.
• Exceptional collaboration, interpersonal, relationship, and consultative skills with success in fostering long term relationships and partnerships with internal teams as well as external partners.
• Strong business acumen with the ability to utilize data and metrics to drive decision-making and high performance.
• Demonstrated ability to define and utilize success measures to determine value, impact and ROI.
• Ability to select and manage external vendors.
• Ability to navigate through ambiguity, be agile, and flex with the needs of the business as needed.
• Proficient with Microsoft Office Suite of applications and collaborative tools, MS Teams preferred.
• Ability to communicate effectively in English, in both written and verbal forms.
  
  

Total Rewards: 

We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development
  
  

While benefits eligibility may vary for roles that are not full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.

Discover more about our benefits by exploring additional details here benefits .

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring  unmatched experiences  to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are. 

What Makes Centric a Great Place to Work?

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting  diversity, equity, and inclusion , from our business practice to how we show up for employees and communities. This is how we bring our mission and core values  to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.