Claims Coordinator - APD Estimatics

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 2 days a week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following, but is not limited to:

• Develop, prepare and present educational materials that focus on areas in need of improvement and use these materials in a manner that facilitates the development of other associates.
• Work with branch management to reinforce the skills of associates in the claims branch and facilitate branch management’s understanding of the associate’s development.
• Review the progress of meeting training objectives, analyze training procedures, and prepare reports for management including conclusions and recommendations for a solution.
• Work effectively with associates and customers at all levels.
• Work with branch management groups and Home Office Claims to develop plans for regular, effective interaction with associates in all of the branches.
• Review and evaluate the performance and efficiency of external vendors including but not limited to independent adjusters, appraisers, and others.
• Travel, attend meetings, seminars and other training classes as required.

Desired Skills & Experience

• Bachelor’s degree or equivalent experience
• Several years of claims related experience including Associate, Branch and Field Claim Representative experience.
• Estimating/Repair industry experience preferred
• Continually seek more efficient and effective ways to train and build the skill level of our Claim Representatives.
• Above average problem solving, training and skill building ability.
• Exhibits strong leadership skills and above average communication skills.

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.