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Account Manager

fully flexible
Remote: 
Full Remote
Contract: 
Salary: 
138 - 190K yearly
Work from: 
Canada, California (USA), United States

Offer summary

Qualifications:

Strong customer understanding and solution development, Tenacious with expansion strategy and executive relationships, Familiarity with creator-oriented video, audio, and AI tools.

Key responsabilities:

  • Maintain relationships and expand usage for Enterprise customers
  • Identify expansion opportunities and drive executive relationships
  • Achieve revenue targets and mitigate churn during renewal
Descript logo
Descript Scaleup https://www.descript.com/
51 - 200 Employees
See more Descript offers

Job description

Descript is looking for a passionate and driven Account Manager. As our first dedicated Account Manager, you will help build the foundation for our future larger team. You will play a key role in supporting and advising our top customers while sharing key learnings to our leadership teams.

You are a proactive go-getter who is passionate about the use of video solutions within businesses, and you have the ability to manage a large portfolio of accounts while growing business strategically.

 

What You’ll Do

  • Actively work to maintain strong relationships with Descript’s existing Enterprise customers and expanding their usage
  • Identify and create expansion opportunities to increase Descript adoption to other teams, departments, business units.
  • Drive executive level relationships with our Enterprise customers
  • Held to quota and responsible for delivering Enterprise revenue expansion and renewal targets while mitigating churn and contraction through the renewal process

What You Bring

  • Strong ability to identify and understand a customer’s pain points and business goals and develop solutions.
  • Tenacious and curious attitude with your approach to expansion strategy within complex Enterprise size organizations.
  • You’re able to help figure out and build the playbook rather than relying on executing an existing, well-defined playbook. You’re able to deal with ambiguity in a scrappy manner.
  • Ability to create executive level relationships in marquee customer base
  • Familiarity with and enthusiasm for creator-oriented tools in video, audio, and AI

 

The total compensation range for this role is $138,000 - $190,000/year. Equity is accounted for separately. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, and may vary from the amount above.

 

 

About Descript

Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 — with a proven CEO and the backing of some of the world's greatest investors (OpenAI, Andreessen HorowitzRedpoint Ventures, Spark Capital). 

Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.

Benefits include a generous healthcare package, catered lunches, and flexible vacation time. Our headquarter is based in San Francisco, and we currently hire people that are authorized to work anywhere in the US or Canada. Whether you love WFH or can’t wait to get back to being in person, we're interested in offering an environment that works for you. 

Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive. 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Adaptability
  • Communication
  • Problem Solving

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