Match score not available

Local SEO + Customer Service Manager

fully flexible
Remote: 
Full Remote
Contract: 
Salary: 
11 - 11K yearly
Experience: 
Expert & Leadership (>10 years)
Work from: 

Offer summary

Qualifications:

Bachelor's degree in SEO or related field, In-depth knowledge of Local SEO and GMB, Experience with SEO tools like SEMrush, Familiarity with the U.S. market, Independent Contractor expertise.

Key responsabilities:

  • Implement Local SEO strategies for clients
  • Manage and optimize Google My Business listings
  • Provide customer support via multiple channels
  • Resolve client issues and manage reputation
  • Track and report on SEO performance metrics
Aristo Sourcing logo
Aristo Sourcing SME https://aristosourcing.com
51 - 200 Employees
See more Aristo Sourcing offers

Job description

Local SEO Management:

  • Implement Local SEO strategies to improve search engine rankings for our clients.
  • Manage and optimize Google My Business (GMB) listings.
  • Perform keyword research and manage local citations.
  • Track and report on SEO performance metrics and make data-driven decisions.
  • Stay up-to-date on the latest Local SEO trends and best practices.

Customer Service:

  • Provide excellent customer support via email, chat, and phone, addressing client inquiries professionally and promptly.
  • Resolve client issues and maintain a high level of client satisfaction.
  • Coordinate with internal teams to ensure client feedback is implemented effectively.
  • Handle online reputation management and respond to customer reviews.

Requirements

- Bachelor's degree in SEO, Management, Sales & Marketing or a related field (or equivalent experience

er Service Representative & Local SEO Management

- In-depth industry knowledge regarding best practices, development, current regulations, and technology, particularly in Customer Service & Local SEO Management

- With deep background in a remote set-up of work similar to freelancing as an Independent Contractor (deep understanding on the pros & cons involved in this industry).

- Excellent interpersonal and communication skills, both written and verbal

- Knowledge about Google My Business (GMB), keyword research, and SEO tools (e.g., SEMrush, Ahrefs, Moz)

- Familiarity with the U.S. market is a plus

- Excellent customer support via email, chat and phone, addressing client inquiries professionally and promptly

- Strong persuasive and results-driven mindset

- Ability to resolve client issues and maintain a high level of client satisfaction

- Handle online reputation management and respond to customer reviews

- Attentive to detail and excellent organizational skill

- Ability to work collaboratively and communicate effectively with team

- Capable to exercise utmost discretion, diplomacy, and tact with patient and staff interactions

- Commitment to provide high-quality customer service and patient care

- With fast, reliable and stable internet connection (LAN or Fiber) and with internet backup

Benefits

  • SALARY - $ 900 PER MONTH
  • TYPE OF WORK - FULL TIME (REMOTE), FROM MONDAY TO FRIDAY
  • WORK SCHEDULE - EUROPE TIME ZONE
  • JOB LEVEL - EXPERT OR SENIOR LEVEL

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Diplomacy
  • Organizational Skills
  • Customer Service
  • Persuasive Communication
  • Social Skills
  • Detail Oriented
  • Results Focused
  • Verbal Communication Skills
  • Tactfulness

Technical SEO Analyst Related jobs