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Customer Service Agent Native Spanish Speaking Free Relocation to Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Spanish (native level), Proficient in English, Previous experience in customer service, Strong communication skills, Familiarity with customer service software.

Key responsabilities:

  • Provide outstanding support through multiple channels
  • Address and resolve inquiries and complaints
  • Assist with product-related questions
  • Document customer interactions accurately
  • Collaborate with team to enhance satisfaction
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is committed to connecting talented individuals with rewarding career opportunities that utilize their native language skills. We are currently seeking a Native Spanish Speaking Customer Service Agent to join our dynamic team in Greece. This exciting opportunity allows you to engage with customers in your native language while enjoying the benefits of free relocation to a beautiful country known for its rich history, stunning landscapes, and vibrant culture. If you have a passion for delivering exceptional customer service and are ready for an adventure, we want to hear from you!


Responsibilities
  • Provide outstanding customer support to Spanish-speaking clients through various communication channels, including phone, email, and chat.
  • Address and resolve customer inquiries, complaints, and issues in a timely and professional manner.
  • Assist customers with product-related questions and after-sales support.
  • Document and maintain accurate records of customer interactions and feedback.
  • Collaborate with team members to achieve service performance targets and enhance customer satisfaction.
  • Provide feedback to management on customer trends and experiences to drive improvements.
  • Contribute to developing effective customer service processes.

Requirements

  • Fluent in Spanish (native level) and proficient in English.
  • Previous experience in customer service or a similar role is highly desirable.
  • Strong verbal and written communication skills.
  • Ability to multitask and perform well in a fast-paced environment.
  • Excellent problem-solving skills with a strong focus on customer satisfaction.
  • Familiarity with customer service software and tools (e.g., CRM systems).
  • Willingness to relocate to Greece and adapt to a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishSpanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Multitasking
  • Time Management
  • Customer Service
  • Verbal Communication Skills

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