Technical Writer

Job Description

As a member of the Retail Global Industries Unit (RGIU) Documentation team, you will organize and prepare information for publication to the Oracle Help Center and to My Oracle Support. You will author documentation for a variety of audiences and work closely with the development team and product managers to incorporate changes and new material. Your deliverables will include API documentation (such as REST web services), user guides, implementation guides, operations guides, and so on. You will follow Oracle and department processes, templates, and standards using various tools and systems.

Requirements

• 5+ years of experience as Technical Writer, Technical Author, Information Developer, or similar role
• Advanced level in English writing abilities
• Experience with structured writing, such as DITA and XML editors such as Oxygen and Arbortext
• Experience documenting highly complex engineering environments
• Ability to establish and follow content style and usage guidelines
• Strong drafting, copy editing, and proofreading expertise
• Good attention to detail and analytical thinking abilities
• Experience with project management software such as Jira issue tracking systems and Confluence collaboration tools for sharing the information, or similar
• Strong team player with outstanding communication, organization, and interpersonal skills
• Ability to work independently within a large and globally distributed software development organization and have a strong work ethic
  
  
  

Career Level - IC3

Responsibilities

• Develop accurate documentation on time with a high degree of quality to reflect product releases.
• Review all pertinent functional and technical information from product management, development and subject matter experts to understand the functionality from the users' perspective.
• Present technical information by creating and editing screen captures, charts, tables, lists, steps, or graphics.
• Perform job requirements according to a Documentation project plan.
• Gain deep expertise in Oracle Retail technical authoring processes and Oracle Retail software.
• Share technical authoring and publishing knowledge with team members.
  
  
  

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer