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Dutch Travel Consultant for booking.com

Remote: 
Full Remote
Contract: 
Salary: 
96 - 96K yearly
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch and English, Customer service experience is a plus, High school diploma or equivalent, Ability to adapt to fast-paced work, Proficient with MS Windows and applications.

Key responsabilities:

  • Be the first point of contact for accommodation partners
  • Resolve questions about modifications, rates, and availability
  • Provide accurate and complete information with proper tools
  • Ensure a high level of partner service
  • Enhance partner experience through effective communication
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Speakit Startup https://speakitjobs.com/
11 - 50 Employees
See more Speakit offers

Job description

We are looking for Dutch Travel Consultants to work in Greece for the leading online hotel reservation agency. The company offers online reservations for hotel rooms and rental cars through the internet to both leisure and business travelers.

On a typical day, you’ll:

  • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. 
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
  • Ensure a high level of partner service and a positive partner experience 

Requirements

  • Fluent in Dutch and English
  • Experience in customer service experience is a plus
  • Ability to adapt and excel in a fast-paced work environment
  • High school diploma or equivalent
  • Handy with MS Windows and other computer applications
  • The passion and drive to make a difference

Benefits

  • Competitive remuneration salary (1500€ gross) and performance-based incentives 
  • 25 days annual leave per year 
  • Excellent working premises in Athens city center
  • 50€ food voucher ticket
  • Relocation package (refund flight ticket and 2 weeks accommodation)
  • The potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day
  • Fun, talented, and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Career growth and lots of learning opportunities for aspiring minds
  • And yes…all the competitive pay and benefits you'd expect

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Verbal Communication Skills
  • Adaptability
  • Microsoft Windows
  • Customer Service

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