Offer summary
Qualifications:
Previous experience as a Medical Office Assistant or in healthcare support, Excellent verbal and written communication skills, Comfortable with digital platforms and technology, Strong ability to multitask and manage time effectively, Empathetic, patient-focused approach.Key responsabilities:
- Serve as the primary contact for patient inquiries via phone, email, and chat
- Assist patients in using the Mednow platform for scheduling and accessing services
- Educate patients about Mednow's integrated services and promote utilization
- Collaborate with healthcare professionals to coordinate patient care
- Maintain accurate patient records and participate in ongoing training
