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Danish Customer Service in Big Tech company in Greece with Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Danish and English, Prior customer service experience preferred, Proficient with CRM systems.

Key responsabilities:

  • Provide exceptional support via phone, email, chat
  • Resolve inquiries to ensure satisfaction
  • Understand products for accurate information
  • Document interactions in CRM system
  • Collaborate to enhance service delivery
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Elevate your career by joining Patrique Mercier Recruitment JP and become part of a leading Big Tech company located in the stunning surroundings of Greece! We are on the lookout for dedicated Danish-speaking customer service representatives to provide exceptional support while enjoying a fully paid relocation to this beautiful Mediterranean destination. In this exciting role, you will assist customers with their inquiries, ensuring a seamless experience with our innovative technology solutions. This is your chance to immerse yourself in a vibrant culture and work in a dynamic environment that promotes professional growth and development. If you are passionate about customer service and eager to embrace a new adventure in Greece, apply now and take the first step towards a rewarding career!

Responsibilities
  • Deliver outstanding customer support to Danish-speaking clients through various communication channels, including phone, email, and chat.
  • Efficiently resolve customer inquiries and issues to ensure satisfaction and loyalty.
  • Develop a comprehensive understanding of the company’s products and services to provide accurate information.
  • Document all customer interactions meticulously in the company’s CRM system.
  • Collaborate with team members and other departments to enhance service delivery and customer experience.
  • Participate in training and team meetings to continually improve your skills and competencies.
  • Proactively share insights and suggestions for improving customer service processes.

Requirements

  • Fluent in Danish, both written and spoken; proficiency in English is required.
  • Excellent communication and customer service skills.
  • Able to thrive in a fast-paced environment and manage multiple tasks effectively.
  • Strong analytical and problem-solving skills.
  • Prior experience in customer service or a related field is preferred.
  • Comfortable using CRM systems and customer communication tools.
  • A positive attitude, adaptability, and eagerness to learn and grow in a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Multitasking
  • Problem Solving
  • Verbal Communication Skills
  • Adaptability
  • Analytical Skills
  • Customer Service

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