Offer summary

Qualifications:

Fluency in Czech and English, Willingness to learn and relocate.

Key responsabilities:

Provide customer support via multiple channels

Assist with financial product inquiries and account management

Resolve client issues efficiently and professionally

Maintain accurate records in CRM systems

Engage in ongoing training for skill enhancement

Job description

Embark on a rewarding journey with Patrique Mercier Recruitment JP as a Czech Speaking Remote Customer Support Representative for a leading Finance Firm! This incredible opportunity includes a fully paid relocation package, allowing you to work from the beautiful landscapes of Greece while providing exceptional service to Czech-speaking clients in the finance sector.

In this role, you will assist clients with their inquiries, offer guidance on financial products, and ensure a seamless customer experience. Join our team of dedicated professionals and enjoy the perks of working in a supportive and growth-oriented environment. If you're passionate about helping customers and are eager to start a fulfilling career, we want to hear from you!

Responsibilities

Deliver outstanding customer support to Czech-speaking clients via phone, email, and chat.
Assist customers with inquiries related to financial products, services, and account management.
Resolve client issues efficiently and professionally, ensuring satisfaction.
Document customer interactions and maintain accurate records in our CRM system.
Participate in ongoing training to enhance your product knowledge and service skills.
Collaborate with the team to contribute to process improvements and service delivery.
Share feedback and insights to help optimize the customer experience.

Requirements

Fluency in Czech and English; additional languages are a plus.
Strong communication skills with a focus on customer satisfaction.
Able to work effectively in a remote environment and collaborate with team members.
Excellent problem-solving skills and attention to detail.
No prior experience required; willingness to learn is essential.
Positive attitude and a proactive approach to customer service.
Willingness to relocate to Greece and embrace a new cultural setting.

Benefits