Offer summary
Qualifications:
Minimum of 5 years relevant experience, Technical degree or equivalent experience, Proficient in troubleshooting and diagnostics, Experience with CRM/ERP systems and Google Suite or Microsoft Office, Fluency in English, French is advantageous.
Key responsabilities:
- Provide global product support to dealers/distributors
- Offer technical solutions to dealership technicians
- Collaborate with Warranty and Customer Care departments
- Advise dealers on best practices and policies
- Monitor and escalate issues or trends promptly