We’re the creator of BetterSleep: the app that has helped more than 65 million people sleep and feel better across the globe. The app features a tool to track and record your sleep, over 100 ambient sounds, relaxing music, guided meditations and sleep stories, all available in over 6 different languages! Our mission is to help people change their lives with a better night's sleep.
BetterSleep coaches are accountability partners who guide members to recognize their strengths, motivations, and lifestyle changes needed for better sleep and overall well-being. They leverage their unique approach—whether through mental health coaching, hypnosis, or other methods—within a structured coaching framework to address each member’s sleep challenges effectively.
We are seeking a Lead Coach Liaison to serve as the primary point of contact for our independent contractor sleep coaches. In this role, you will be responsible for identifying and onboarding new coaches to our platform and providing ongoing guidance and support to our coach community. You will act as the main point of contact for coach escalations. You will also collaborate closely with our internal BetterSleep team to enhance our holistic coaching service, focusing on maintaining the quality of coach-client interactions and improving key performance indicators (KPIs). Additional responsibilities include working with our legal team, providing feedback to coaches, and handling other tasks as they arise.
Requirements
The range for this position is between 60$-70$/hour USD .
At BetterSleep we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.
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