Offer summary
Qualifications:
Fluent in Finnish, written and spoken, Good English skills preferred, Problem-solving ability, Teamwork and independent working skills, Previous customer service experience is a plus.
Key responsabilities:
- Provide friendly service to Finnish customers across communication channels.
- Handle customer inquiries and resolve issues efficiently.
- Clearly communicate products and services to customers.
- Document customer contacts accurately in CRM systems.
- Collaborate with team to enhance service and satisfaction.