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Customer Services - Dutch Speaker - Remote

Remote: 
Full Remote
Contract: 
Salary: 
24 - 24K yearly
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch, written and verbal, Previous customer service experience, Other European languages are an advantage.

Key responsabilities:

  • Provide customer service via phone, chat, email, and video calls
  • Identify and resolve problems with orders
  • Occasional travel for conventions and training
Akar media logo
Akar media Startup https://tba/
2 - 10 Employees
See more Akar media offers

Job description

Join a market leader in the production and sale of essential oils as a Customer Service advisor.

The Role

  • Working primarily with Dutch-based speakers, you will provide excellent customer service via phone, chat, email and video calls.
  • You will also communicate with English-speaking customers.
  • Typically identifying and resolving problems with orders.
  • Occasional travel to attend conventions, training sessions and meetings.

KEY SKILLS & EXPERIENCE:

  • Fluent in Dutch, both written and verbal.
  • Other European languages an advantage.
  • Previous customer service experience.

SALARY & BENEFITS:

  • £23,500 basic salary.
  • Performance-related bonus.
  • 24 days holiday + public holidays.
  • Pension contribution 8%.
  • Private health care and dental.
  • Excellent employee company benefits, including staff shop, gym reimbursement.

Please apply today by sending your CV.

No overseas applicants please; visa applications cannot be considered.

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Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Customer Service

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