Offer summary

Qualifications:

Fluency in Dutch (spoken and written), Proficiency in English preferred, Prior experience in customer service suggested, Strong communication skills, Detail-oriented with problem-solving abilities.

Key responsabilities:

Deliver high-quality customer service via phone, email, and chat.

Handle inquiries and issues efficiently.

Maintain documentation of customer interactions.

Collaborate with team members to enhance satisfaction.

Provide product information tailored to client needs.

Job description

Patrique Mercier Recruitment is excited to offer a unique opportunity for Dutch speakers to enjoy an endless summer in Greece while working in customer service. As a leading recruitment agency specializing in multilingual roles, we are dedicated to connecting talented individuals with rewarding job opportunities that allow them to thrive. In this role, you will become a valued member of our customer service team, providing exceptional support to Dutch-speaking clients. Imagine spending your days in a beautiful Mediterranean setting while using your language skills to assist and connect with customers from all walks of life. If you are passionate about delivering outstanding customer service and eager to embrace the vibrant culture and lifestyle of Greece, we invite you to apply and make your dream a reality!

Responsibilities

Deliver high-quality customer service to Dutch-speaking clients via phone, email, and chat.
Handle customer inquiries and issues efficiently, ensuring a positive experience.
Provide clear information about products and services tailored to client needs.
Maintain accurate documentation of customer interactions in the company’s database.
Collaborate with team members to meet service goals and enhance customer satisfaction.
Remain knowledgeable about product offerings and company policies to assist customers aptly.
Share insights and feedback with the management to improve processes.

Requirements

Fluency in Dutch (both spoken and written); proficiency in English is a plus.
Prior experience in customer service or related fields is preferred.
Strong communication skills with a focus on customer satisfaction.
Ability to work effectively in a team and contribute to a positive work environment.
Willingness to learn and adapt to new processes and technologies.
Detail-oriented with strong problem-solving capabilities.
Open to relocating to Greece to enjoy a new cultural experience.

Benefits