Offer summary
Qualifications:
High School diploma or equivalent required, Associates Degree in related field preferred, Minimum of 5 years service-provider experience, Experience with fiber-to-the-premise networks is a plus, Strong computer skills including MS Office.
Key responsabilities:
- Receive inbound customer requests via phone
- Monitor alarm systems and troubleshoot issues
- Maintain records of network health and operations
- Assist in documenting and coordinating network upgrades
- Perform server maintenance and train on multiple tasks