Senior Manager Software Engineering

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• As a Sr. Manager, Software Engineering you will be responsible for the technical development of software engineering staff, while using your technical expertise to drive vision into action and results. This role is in the Business Technology organization where you will be focused on building and developing a world class, high performing team of engineers who work on developing Discover’s strategic Enterprise Machine Learning Platform. If you’re a hands-on Servant Leader and technical Subject Matter Expert, keep reading!

  This Senior Manager role plays a critical part in the development of their engineering team on the Machine Learning Operations (MLOps) platform team and will take the lead on effectively skilling, tooling and allocating engineering members to best support the needs of the overall Data Science Lifecycle Capabilities & Products. Investing in the development of the engineering team through coaching and leadership is part of the Discover culture. We celebrate a culture of innovation and learning which grows our technical talent and ultimately serves Discover customers with high quality, reliable products and experiences. 

  While coaching and development of engineers is this role’s primary responsibility, the Senior Manager will also work with their Product Owner peers to help shape the technical vision for their products. You’ll be key in educating your team on the technical vision, and turning vision into best in class execution across a team of software engineers. 

  This sounds exciting, but what about hands-on work with technology? Keeping your technical skills fresh is as important for engineers as it is for our engineering leaders. Uniquely, engineering leaders have opportunities to solve challenging and complex technical problems in a direct, hands-on way when capacity allows. At Discover, we celebrate our leaders role modeling advanced engineering practices as a way to develop both themselves, and their team members. 

  If you have a passion for technology and enjoy working with wide array of latest technologies in the cloud and container space and are skilled at developing engineering talent, apply today! 

How You’ll Do It

• Provides technical leadership in execution and delivery of technology capabilities to support key business initiatives for our Data Science partners. 

• Have technical oversight into machine learning operations (MLOps) platform products and continue to build capabilities that enable our machine learning engineers and data scientists. 

• Hire, retain and lead high-functioning, diverse group of engineering professionals, establishing clear objectives and key results, developing consistent set of practices and process across the team and driving towards resolution of challenging problems. This includes all performance management aspects of leading the engineers including acquiring and providing 360 feedback and administering reviews. 

• Lead and shape the technical vision within their domain and be an essential member of leadership team including acting as a leader in the Discover engineering community affecting and advancing the architecture across the company and ensuring adherence to all regulatory, compliance and audit requirements. This includes defining how technical work should be done, selecting appropriate tools, defining technology, quality, experience and implementation standards and practices within own technical domain. 

• Manages software ownership and development from initial concept through continuous improvement advocating for an automation first mindset. 

• Engage with internal and external communities of practice to share experiences, contribute knowledge, learn and advocate for the Discover Technology brand. Promotes team innovation and collaboration of ideas across teams. 

• Coaches and mentors team members. Supports individuals to achieve their individual development goals. Utilizes Agile and Lean practices to identify and solve systemic issues.  

• Consults with management in the analysis of short- and long-range business requirements and recommends innovations.  

• Utilizes tools to support data-driven decision making. Identifies and removes blockers to enable the team to meet business goals.  

• Utilizes tools to support data driven decision making. Identifies and removes blockers to enable the team to meet business goals.

• Manages software ownership and development from initial concept through continuous improvement.

• Coaches and mentors team members. Supports individuals to achieve their individual development goals. Utilizes Agile and Lean practices to identify and solve systemic issues.

• Responsible for the application ownership, development delivery, and support for value streams. Manages a team, including hiring, directing, mentoring, and assigning work.  

• Consults with management in the analysis of short and long range business requirements and recommends innovations.

Qualifications You’ll Need
The Basics

• Bachelors in Information Technology or related

• 8+ years Application Development experience

• 2+ years People Management

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing? Primarily remain in a stationary position.

• Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? No required movement about the work environment to complete the major responsibilities of the job.

• Does this job require the ability to transport physical objects? If so, provide the weight of the heaviest object the job needs to transport without the aid of machinery or equipment or the weight equivalency with the aid of machinery or equipment. No

• Primarily, where is this job performed? Primarily performed indoors in an office setting.

• Does this job require the ability to operate equipment or machinery? Select all that apply. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

• Does this job require the ability to communicate verbally or in written form? Select all that apply. Ability to communicate verbally.; Ability to communicate in written form.

• Does the job require travel? No

• Does this role require testing or assessments to measure the ability to perform the job? No

Bonus Points If You Have

• Agile, Scrum Master Preferred

• Experience within the Machine Learning platform and operations space 

• At least 1+ years of working with containerization and orchestration (Kubernetes/Openshift) and cloud providers like AWS, Azure, GCP or others. 

• Experience in key technologies to be leveraged by the team including Java, Python / PySpark, Spark, CI/CD technologies 

• Experience working with a variety of data platforms such as S3, Snowflake, Redis, Cassandra 

• Experience building and implementing API service architectures 

• Understanding of observability and how to achieve reliability in a service 

• Understanding of software design, build and testing principles 

• Skilled in high availability & scalability design, as well as performance monitoring 

• Strong leadership experience   

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#REMOTE

#LI-AS1

Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.