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Dutch Speaking Retail Support Specialist - Athens, Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch (spoken and written), Proficient in English, Experience in retail or customer service preferred, Strong problem-solving skills, Outgoing personality.

Key responsabilities:

  • Provide support to Dutch-speaking customers
  • Handle inquiries and requests promptly
  • Assist in problem resolution to improve experience
  • Collaborate with the retail team for high standards
  • Document customer interactions for improvement
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment PT is excited to announce an excellent opportunity for a Dutch Speaking Retail Support Specialist in Athens, Greece! If you are passionate about retail and providing exceptional customer service, this could be the perfect role for you.

As a Dutch Speaking Retail Support Specialist, you will play a crucial role in assisting our Dutch-speaking customers. You will be responsible for addressing inquiries, resolving issues, and supporting the retail team to enhance the overall customer experience. This is a fantastic opportunity to join a dynamic team in a vibrant city while utilizing your language skills.

Responsibilities
  • Provide top-notch support to Dutch-speaking customers in a retail environment.
  • Handle customer inquiries and requests promptly and professionally.
  • Assist in problem resolution to ensure an excellent shopping experience.
  • Collaborate with the retail team to maintain high service standards.
  • Document customer interactions and feedback for continuous improvement.
  • Participate in training sessions to stay updated on products and services.

Requirements

  • Fluent in Dutch (both spoken and written) with excellent communication skills.
  • Proficient in English for effective internal communication.
  • Experience in retail or customer service roles is preferred.
  • Strong problem-solving skills and ability to handle various customer situations.
  • Outgoing personality with a passion for delivering exceptional customer experiences.
  • Able to thrive in a fast-paced retail environment.
  • Willingness to work in Athens and immerse yourself in a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Customer Service
  • Verbal Communication Skills

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