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Customer Service and Rebate Processing Team Lead

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
Utah (USA), United States

Offer summary

Qualifications:

Advanced Microsoft Excel skills, Background in Data Analytics, Detail oriented, Interest in sustainability, Bachelor's Degree preferred.

Key responsabilities:

  • Group and batch rebate submissions
  • Ensure accuracy and timeliness of processing
  • Coordinate delivery of data files
  • Analyze large datasets for quality assurance
  • Complete other assigned duties
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Resource Innovations Sustainable development Scaleup https://www.resource-innovations.com/
501 - 1000 Employees
See more Resource Innovations offers

Job description

Resource Innovations is seeking a Customer Service and Rebate Processing Team Lead to join our growing team in Salt Lake City. We are seeking a highly skilled and motivated Customer Service and Rebate Processing Team Lead with a strong background in Energy Efficiency Rebate Processing to join our dynamic team. As a Customer Service and Rebate Processing Team Lead, you will be in charge of compiling rebate submissions within databases and facilitating the processing of payments.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

  • Groups and Batches rebate submissions within processing databases.
  • Ensures the accuracy and timeliness of project batching.
  • Coordinates the delivery of data files to the Checks processing team
  • Analyzes large data sets for general quality assurance
  • Other duties as assigned.

Requirements

  • Advanced Microsoft Excel skills
  • Background in Data Analytics
  • Detail oriented
  • Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

  • Bachelors Degree
  • Experience working with Data and Databases
  • Experience working with large sums of money

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Sustainable development
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Excel
  • Customer Service
  • Detail Oriented

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