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Senior Consultant - Clinical Operations (Remote)

extra holidays - extra parental leave - work from anywhere - fully flexible
Remote: 
Full Remote
Contract: 
Full time
Salary: 
80 - 200K yearly
Experience: 
Senior (5-10 years)
Work from: 
North Carolina (USA), United States

Offer summary

Qualifications:

Consulting experience in life sciences, Experience with software implementation, Direct experience with clinical technologies, Degree in life science or related field, SaaS/Cloud experience.

Key responsabilities:

  • Implement Clinical Operations applications for clients
  • Manage project lifecycle from planning to go-live
  • Guide customers through successful implementations
  • Serve as primary liaison for project communication
  • Mentor and provide leadership for project teams
Veeva Systems logo
Veeva Systems Computer Software / SaaS SME https://www.veeva.com/
5001 - 10000 Employees
About Veeva Systems
Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 875 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices in Canada, Europe, Asia, and Latin America. Veeva is growing to 10,000 employees by 2025, so visit the Jobs section for open positions and remember that correspondence to new applicants and existing candidates will only come from an official @veeva.com email address.
See more Veeva Systems offers

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems, the leader in Industry Cloud for Life Sciences, is hiring for our Clinical Operations Professional Services team to help implement solutions that will drive efficiency and speed in Clinical Trials. 
 
As a Senior Consultant, team members will implement the Clinical Operations suite of applications. Candidates for this position with consulting experience leading the design and roll-out of innovative software solutions in the Life Sciences or Healthcare space will thrive in this role.
 
Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is in close proximity to an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply. 

What You’ll Do
  • Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions to support clinical trial data and content management needs at the world’s largest pharmaceutical companies to emerging biotechs to Academic Research Centers.
  • Manage software implementation projects and customers during the implementation's lifecycle, focusing on project planning, gap analyses, workshop delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities.
  • Guide our customers through successful implementations from inception through adoption, ensuring alignment of processes to system design and functionality.  Think critically about business requirements to ensure the solution reflects business requirements and focuses on customer success and adoption.
  • Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, customer, and internal stakeholders. 
  • Mentor project team and consultants in the R&D Services organization and provide leadership for project teams.
  • Collaborate cross-functionally with Product, Strategy, Sales, and other teams across the company.
  • Ensure customer success from beginning to end of the engagement life cycle.

    • Requirements
  • Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions to support clinical trial data and content management needs at the world’s largest pharmaceutical companies to emerging biotechs to Academic Research Centers.
  • Manage software implementation projects and customers during the implementation's lifecycle, focusing on project planning, gap analyses, workshop delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities.
  • Guide our customers through successful implementations from inception through adoption, ensuring alignment of processes to system design and functionality.  Think critically about business requirements to ensure the solution reflects business requirements and focuses on customer success and adoption.
  • Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, customer, and internal stakeholders. 
  • Mentor project team and consultants in the R&D Services organization and provide leadership for project teams.
  • Collaborate cross-functionally with Product, Strategy, Sales, and other teams across the company.
  • Ensure customer success from beginning to end of the engagement life cycle.

    • Nice to Have
  • Direct experience with systems such as Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection and Payments, WingSpan eTMF and SiteZONE, Complion, Florence eBinders, Forte Oncore and eReg, Veeva Vault, NextDocs, Documentum, SharePoint, other clinical technologies
  • Life science, computer science, or related degree
  • SaaS/Cloud experience including knowledge of systems validation
  • Experience in service delivery management and/or systems implementation

    • Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

    • Compensation
  • Base pay: $80,000 - $200,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
    • #LI-Remote

    Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

    Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

    Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Industry :
    Computer Software / SaaS
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Verification And ValidationLife SciencesComputer ScienceCloud Platform SystemDocumentumProgram ImplementationVeevaService ManagementProject ManagementCustomer Success ManagementOracle EssbaseMedidata RaveRequirements AnalysisSystem ConfigurationMicrosoft SharePointIntegral Calculus

    Other Skills

    • Collaboration
    • Communication
    • Leadership
    • Training And Development
    • Critical Thinking
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