Account Executive - International Sales

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Role Description:

The Account Executive, owns the relationships with our key international distributors and international direct customer from an account management perspective for the Clinisys business. The international Account Executive will also develop strategic account plans and roadmaps in partnership with our distributors and direct international customers. They will also identify and close account sales for the Clinisys product portfolio initial within the International Distributor regions. As the individual who represents Clinisys to these distributors you will drive repeat business order intake, this person should be a self-starting executive closer. Have the ability to craft, manage, and execute on a strategic pipeline of new/prospective after sales business within a short period of time. This individual is singularly passionate about working with aftersales opportunities to create strategic solutions that solve both complex issues and the opportunities for the Clinisys product portfolio.

Responsibilities:

• Develop the relationships with the distributors and international accounts and become a trusted advisor and partner for all their healthcare IT requirements.

• Responsible after sales to existing distributors and international accounts to exceed assigned annual sales quota

• Initiate and build new after sales opportunities through our distributors and international accounts relationships to achieve order intake growth targets

• Initiate and build after sales opportunities through agreed new after sales account relationships

• Monitor and evaluate the activities and products of the competition

• Develop 3 and 5 year strategic plans for our distributors and international accounts that align with Clinisys product and service strategies

• Utilise strategic targeting and opportunity planning skills

• Identify, uncover and build new after sales opportunities within our distributors and international customer to exceed assigned annual sales quota

• Accurately forecast and manage all after sales activity in CRM

• Deliver sales presentations to prospects and handle complex sales negotiations

• All other duties and responsibilities as assigned

• Develop and deliver comprehensive account plans to address customer's priorities and business issues.

• Create a business case for change, leveraging thorough account planning to deliver insights as a consultant

• Become the distributor and international accounts trusted advisor and ensure that the customer is fully brought into the Clinisys product journey

• Ability to effectively qualify prospects and opportunity creation to maximise an efficient sales cycle

• Create and drive revenue within our distributor and international accounts and maximise our footprint within their business.

• Proven track record of selling highly complex related solutions within the informatics software industry, laboratory background desired and successful track record of cold-calling is a must

• Ability to network within the industry, understand end-users pain points, business objectives and engage C-level executives to determine and exceed goals

• Ability to maintain a high-level of productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in a dynamic environment

• Ability to manage complex customer / account issues and maintain ownership until resolution

• Self-motivated and responsible individual who will represent the company with the highest level of integrity

• Excellent time management, communication skills, decision-making, human relations, presentation, and organisation skills

Knowledge, Skills and Abilities:

• Degree in business, sales, or marketing, or equivalent work experience in business or sales management
• Ideally will have worked in the field of biomedical science for 5 years and have a good understanding of the pathology service across all disciplines
• Presentation and demonstration skills based around solution selling methodology
• Minimum 8 years of experience in selling software to large enterprise accounts, with proven success in closing new business
• English, Spanish (native or high-level), preferably also German and/or French
• Knowledge of Laboratory Informatics industry, specifically clinical/environmental diagnostics strongly preferred
• Knowledge of and proficiency in CRM strongly preferred
• Integrated Delivery Systems experience desired