Technical Writer

Overview:

DNI is seeking to hire a Technical Writer to join our team. This position will provide crucial support for the Federal Aviation Administration’s Office of Information and Technology Services (AIT), helping the office meet its mission objectives and serve its customers.

• Provides support to read and analyze highly technical materials and to create presentations of that information. This may include specifications, drawings, user manuals, presentations, reports, or training documents.
• Authors complex software documentation, including user manuals, release notes, installation guides, design guides, training materials, technical guidance, and other technical documentation.
• Partners with teams such as development, customer engineering, marketing, and technical support groups to understand and respond to customer documentation needs.
• Creates new documentation and evaluates, edits, improves, and corrects legacy documentation.

• Bachelor’s degree and fifteen (15) years of relevant experience.
• Bachelor’s degree must be in engineering, math, and/or science.
• Relevant FAA experience is strongly preferred.

Knowledge, Skills, and Abilities

• Advanced ability to design and develop Microsoft Products including Office, Project, and SharePoint.
• Excellent writing, editing, drafting, and journaling skills, to include the ability to design and create documents and artifacts from notional ideas.
• Conceptual and practical understanding of all project management knowledge areas preferred.
• Strong organizational skills with the ability to multi-task, manage time effectively, and handle tight deadlines.
• Highly responsive to requested needs.
• Strong communication skills both verbal and written.
• Ability to work with confidential and proprietary information using utmost discretion.