Channel Account Manager LATAM at SOCRadar

Build a great career with Socradar

SOCRadar is well positioned for continued success with a focus on innovation, global expansion, and feature-rich multifunctionality. Our mission is to enable the organizations to get proactive against evolving cyber threats. Enterprises around the world are increasingly selecting SOCRadar to get proactive security by understanding their attack surface and gaining automation-enabled visibility into surface, deep, and dark web. SOCRadar users leverage our expertise and investment in scalable, innovative Extended Threat Intelligence (XTI) solution to protect their most valuable assets: brand reputation, employees, customers and overall business operations.

What will Account Manager do

You will be a part of our SOCRadar Sales Team and will be responsible for sales processes such as managing customers, finding new customers, performing actions to expand the customer portfolio, understanding the product to being able to explain to the customer, keeping up with the updates of the product, coordinating with the other Sales Team members as TAM and CSM and preparing strategic plannings and regular reports.

Responsibilities

• Follow-up of regular sales processes

• Manages customers assigned to him/her

• Find new customers and also maintain the existings

• Perform actions to expand the customer portfolio to the relevant segment

• Create the first contact with potential customers and partners contacting from the website and other sources

• Follow-up on a regular basis to turn leads into opportunities

• Understand the product to a level that allows them to explain the product top potential customers and partners (high-level explanation)

• Perform company presentations in all potential customer/partner first meetings

• Evaluate the satisfaction of customers during POC and discuss the commercials with customer/partner

• Prepare the Quotes and similar documents needed in the sales process

• Keep up with the new updates of the product and explain them to partners

• Coordinate with the other teams about the needs and requirements of channel partners and customers

• Coordinate with TAM and CSM teams to make sure customers and partners have the right and needed technical support

• Prepare lists of potential customers (for cold mailing)

• Prepare strategic planning to achieve yearly targets

• Update CRM information and documents in common spaces

• Prepare weekly, monthly, and quarterly reports

• Submit the relevant requests to the SOCRadar Marketing team for the partner's necessary marketing activities and follow up the process

Note: Nothing in this job description restricts management’s right to assign or reassign additional duties and responsibilities to this job at any time.

Qualifications

• Expertise in managing sales opportunities from prospect to closure

• At least 2 years of experience as Account Manager

• Experience in sales is a must

• Excellent negotiation, presentation and communication skills

• Capability to present technical information to a variety of audiences

• Demonstrated ability to forecast and manage information using a CRM (for instance: Sales Force, Hubspot, MS Dynamics)

• Extensive contacts in the information security and/or security operations fields

• Hands-on experience in providing information security services

• Ability to manage multiple high-priority tasks to successful completion

• Ability to work in a fast-paced, geographically dispersed organization

• Fluency in English is a must

What does SOCRadar offer teammates?

• Talented and Experienced Teammates,

• Private Health Insurance,

• Remote working environment

• SOCRadar Academy E-learning Platform,

• Birthday & October Security Awareness Month Day off.