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Remote Customer Service Representative

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Previous customer service experience preferred, Strong communication skills are essential, Personable and comfortable interacting daily, Desire for professional development, Self-motivated and team-oriented.

Key responsabilities:

  • Schedule appointments with members
  • Follow up with members for information
  • Ensure understanding of available benefits
  • Provide individual support to staff
  • Work one-on-one with customers
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Morphius Corp Small startup https://www.morphiuscorp.com
2 - 10 Employees
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Job description

We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., almost every company across every industry. Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. You will be working with them on a one-on-one basis to ensure that each member understands what is available to them.

We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with.

Due to COVID-19; we are conducting our interviews 1 on 1 via zoom and zoom webinars to ensure the safety of our staff and applicants.

Requirements: 

  • Must be a team player.
  • Previous customer service and sales experience is a plus.
  • Must have strong communication skills.
  • Must be personable and comfortable interacting with customers daily.
  • Desire to participate in professional development and take on new responsibilities.
  • Self-motivated and comfortable working both independently and as part of a team
  • Customer service or customer relationship experience

Benefits: 

  • Health insurance reimbursement (upon qualification)
  • Life insurance
  • Retirement Plan
  • UNION BENEFITS – Our staff also belong to a union which includes benefits
  • Flexible hours
  • Remote work optional and available

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Self-Motivation
  • Leadership Development
  • Teamwork
  • Customer Service
  • Verbal Communication Skills

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