Job location: Gdansk (with remote possibility)
What We Do
At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
In Poland, our offices are located in Gdańsk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
About The Role
We are looking for an experienced Social Media Content Specialist to join our team and drive impactful creator engagement at scale on a professional networking platform where individuals can connect, share, and discover career opportunities. This role offers a unique opportunity to work with a diverse group of creators focused on business-oriented content, particularly in video creation. You will play a critical role in identifying, engaging, onboarding, and supporting creators as they expand their influence and content reach on. This position is ideal for someone with a strong background in social media, community engagement, and digital brand advocacy.
Key Responsibilities
- Content Creator Identification: Identify high-potential content creator relevant to a business audience, with a focus on video creators who can engage audiences effectively,
- Creator Outreach and Engagement: Independently manage outreach to creators using a variety of communication channels (email, DM, phone) with pre-defined scripts and outreach strategies, sharing resources, best practices, and content guidelines,
- Onboarding and Education: Lead onboarding efforts with creators, equipping them with strategies to maximize engagement on the platform, particularly through impactful video content,
- Asset Sharing and Content Guidance: Provide creators with curated assets, guidance on best practices, and insights on content submission for alignment with the platform and audience standards,
- Tracking and Reporting: Independently track creator submissions, monitor engagement, and use tracking links to measure performance, ensuring seamless monitoring without duplicated outreach using tools like Bowtie and custom trackers,
- Profile Monitoring and Follow-Up: Regularly monitor and follow up on creator profiles and content, ensuring creators are consistently engaging their audiences and receiving timely feedback,
- CRM and Lead Management: Upload all active creators into CRM systems, ensuring streamlined tracking, follow-up, and progress monitoring,
- Collaboration with Professional News Editors and CM Teams: Work closely with Platform Content Managers (CMs) to facilitate smooth handoffs for ongoing creator cultivation and management, supporting additional processes.
Requirements
- Proficiency in French language at least C1 level and English at B2 level,
- Communication Skills: Excellent verbal and written communication skills with a persuasive and engaging approach, adept at connecting with creators in multiple languages,
- Experience: 2-4 years in social media management, influencer/community management, or digital brand representation,
- Digital Experience: Strong understanding of social media dynamics, creator trends, and digital branding, especially related to video content and influencer engagement,
- Analytical Skills: High level of analytical ability to track performance metrics, monitor engagement, and provide strategic insights to optimize content,
- Independent Operation: Ability to manage creator engagement independently, using structured yet flexible engagement frameworks to maximize impact,
- Negotiation Skills: Moderate negotiation skills to foster and maintain productive creator relationships, supporting effective collaboration.
Benefits
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
- Open-minded and multinational environment,
- Opportunity to be part of a global organization focused on development,
- Professional development and clear career path,
- Training & development opportunities including language courses.
For more information about us, visit Cognizant Poland.
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If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
