Bachelor's degree, Minimum 5 years in MS CRM environment, At least 4 years as a CE consultant, 3 years implementing Dynamics CRM/365, Strong knowledge of CRM product.
Key responsabilities:
Gather client requirements and provide recommendations
Configure Dynamics 365 according to needs
Lead implementation of enterprise solutions
Handle multiple projects with tight deadlines
Deliver CRM solutions for various industries
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Empowered by the passion and enthusiasm of a talented global workforce, Alithya is positioned on the crest of the digital wave as a trusted advisor in strategy and digital technology services. Transforming the world one digital step at a time, Alithya leverages collective intelligence and expertise to develop practical IT solutions tailored to complex business challenges. As shared stewards of its clients' success, Alithya accompanies them through the full cycle of their digital evolutions, paving new roads to the future of their businesses.
Living up to its name, meaning truth, Alithya embraces a business model that avoids industry buzzwords and technical jargon to deliver straight talk provided by collaborative teams focused on five main pillars: business strategy, business applications implementation, application services, data and analytics, and digital skilling and change enablement.
With gender parity certifications obtained in Canada and the United States, and in pursuit of indigenous relations and carbon neutral certifications, Alithya strives to balance its desire to do the right thing with its commitment to doing things right.
Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team.
Take your ambitions to the next level
As a Microsoft D365 CE configuration consultant, you will join a practice dedicated to designing and implementing Microsoft Dynamics 365 solutions for multiple industries, leading the way in delivering state-of-the art enterprise solutions. If you have proven experience delivering complex software solutions in enterprise and mid-market corporations, then this client-facing role is for you.
Gather requirements;
Provide knowledge and recommendations;
Configure the Dynamics 365 system according to client requirements.
When it just clicks!
Does this sound like you?
Bachelor’s degree;
Minimum of 5 years of professional experience in an MS CRM environment in any capacity;
Minimum of 4 years of experience as a CE consultant;
Minimum of 3 years of implementation experience with Microsoft Dynamics CRM and/or Microsoft Dynamics 365 for Sales, Marketing, Field Service and PSA modules;
Minimum of 2 years of experience with system design or information systems;
Experience with complex CRM implementation projects for over 50 users, Copilot and other AI applications, and configuring Dynamics CRM solutions;
Strong CRM industry and product knowledge;
Proficiency in Dynamics 365 Customer Engagement modules (SFA, Field Service, PSA, Customer Service);
Strong configuration, organizational and multi-tasking skills;
Ability to handle multiple activities in a dynamic environment and to meet deadlines
Excellent leadership, presentation, collaboration and communication skills.
Assets
Advanced degree.
Language Skills
French: Intermediate
English: Proficient
Our authenticity is our strength
The diversity of our backgrounds, experiences, thoughts and insights is our competitive advantage. We foster a collaborative environment rooted in our core values of respect, well-being, passion, trust, integrity and creativity. For us, diversity, equity and inclusion aren’t just buzzwords; they’re essential drivers of innovation and excellence, and powerful catalysts for inspiration and evolutionary ideas. The empowerment of our people is fundamental to being the trusted advisor to our clients. Join us in embracing our authenticity and in leveraging our unique perspectives to collectively build the future we all envision.
An inclusive path to success
Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page at www.alithya.com/en/accessibility .
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
EnglishFrenchEnglish
Check out the description to know which languages are mandatory.