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Senior Operations Associate

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 
Argentina

Offer summary

Qualifications:

Strong analytical background, Intermediate Excel skills.

Key responsabilities:

  • Analyze game revenue and profit
  • Book game times with facilities
GoodRec logo
GoodRec Information Technology & Services Startup https://www.justplayfc.com/
11 - 50 Employees
About GoodRec
The GoodRec app helps you find and join sports games in your city in seconds. Just tap the app, and join a game. It’s a familiar story: you played team sports at school or in college but stopped playing as you got older. We are all so busy that it's hard to organize a game, and so many of us end up losing touch with the sport we love. With 1,000+ weekly games spread across 50+ cities, GoodRec makes finding a game to play in simple and convenient. We work with 250+ facility owners to keep their facilities as close to fully utilized as possible, and we use this time to put on awesome experiences for our growing player base. If we’re not running games near you…we will be soon so spread the word!
See more GoodRec offers

Job description

Are you ready to step onto the playing field of a fast-growing US tech startup that's changing the game in the world of sports? 

GoodRec is on the hunt for passionate individuals to join our business development team that is helping redefine the way the world plays sports. You'll have the unique opportunity to shape the future of sports, one community at a time.

About us:

GoodRec started 3 years ago with a small community in Brooklyn, New York. Since, we have grown into the largest pickup sports app in North America. With the GoodRec app, finding a one-off pickup game, league, or tournament near you is fast and easy. All you have to do is tap the app, join a game, and show up ready to play!

Check out the GoodRec app here: www.goodrec.com

What you'll do:

You will play a pivotal role in helping people connect with their local community and play the sports they love. As an operations associate, you will be a key member of the business development team working on driving growth and profitability to deliver the best outcomes GoodRec players. Your responsibilities will include:

  • Game Analysis: Analyze game revenue and profit and make strategic decisions in the team on where to expand games.

  • Game Operations: Book game times with facilities, schedule payments, add games to the app, and make sure every game has the right format and information advertised.

  • Game Experience: Monitor and improve the overall player experience and product, focusing on match quality and app usability.

  • Communications with clients: Build relationships with facility managers and ensure excellent client support.

  • Problem Solving: Investigate and identify potential issues that come up at the games, and communicate effectively with the facility.

The ideal profile:

  • Strong analytical background, tech-savvy, and an intermediate level of Excel skills.

  • Ability to thrive in a fast-paced environment and learn new skills quickly.

  • Problem solver and capable of managing multiple tasks under pressure.

  • Exceptional communication and organizational skills with a keen eye for detail.

  • Proven ability to meet goals and KPIs within deadlines.

  • Passionate about sports is a plus!

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Game MechanicsCustomer Relationship Management

Other Skills

  • Time Management
  • Detail Oriented
  • Communication
  • Organizational Skills
Are you interested?

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