Productions Operations Leader | Req#3668

ActioNet is seeking a Productions Operations Leader for an immediate, a REMOTE opportunity with occasional travel (10%) to the Washington, D.C. area. This role requires U.S. citizenship to be eligible for federal government security clearance.

We are looking for a hands-on Production Operations Leader who’s excited about keeping our systems running smoothly and building a strong, collaborative team culture. You’ll take charge of critical troubleshooting, lead incident responses, and work closely with development and IT teams to make sure everything runs reliably. This role is all about making an impact, ensuring high performance, and creating a positive environment where teams work seamlessly together.

Duties and Responsibilities

• Oversee production operations and coordinate incident response across teams.
• Ensure system reliability and performance by maintaining operational standards.
• Lead troubleshooting efforts for critical issues and coordinate with development and IT teams.

Basic Qualifications (required)

• Bachelor’s degree in Computer Science, IT, or a related field.
• 5+ years of experience in production operations with leadership responsibilities.
• Strong problem-solving and communication skills.

Preferred Qualifications

• Experience in cloud environments.
• Previous experience in a leadership or managerial role.
• Local candidate based on the East Coast, within commuting distance of Washington, DC

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:

• Advanced and Managed IT Services
• Agile Software Development
• DevSecOps
• Cybersecurity
• Health IT
• C4ISR & SIGINT
• Data Center Engineering & Operations
• Engineering & Installation

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
• Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
• Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and AD&D Insurance
• 401(k) Savings Plan
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Referral and Merit Recognition Programs
• Employee Assistance and Identity Theft Protection
• Paid Holidays: 11 per year
• Paid Time Off (PTO)
• Disability Insurance