Patient Recruitment Associate - Entry Level

Patient Recruitment Associate - Entry Level

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

Title: Patient Recruitment Assistant- This is a contract position

Location: Remote (USA)

Contract: 6 months

Summary: The Patient Recruitment assistant is integral to support the growth and success of Accellacare as an organization. The Patient Recruitment Assistant will encourage patients to participate in clinical research studies. They will conduct phone screens, review patient’s basic medical information to determine eligibility, discuss research opportunities, maintain the patient database, and report recruitment outcomes.

Duties:

• Screen potential study participants accordingly to protocol inclusion and exclusion criteria by asking study specific questions
• Review, enter and edit patient information into clinical trial management software
• Book patients into site schedulers ensuring that entries are accurate and up to date
• Read and understand the purpose and inclusion/exclusion criteria for each protocol
• Respond to all leads within a 24 hour time period
• Identify appropriate study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations
• Problem solve and create contingency plans to optimize enrollment
• Effectively communicate importance of research participation to volunteers
• Provide an exceptional patient experience by building positive rapport and consistent follow-up
• Strive to meet personal and team targets
• Work in strict confidentiality in all forms including electronically, written form and verbal
• Accountable for delivering high quality, accurate work, ensuring all administration is filed accordingly
• Self-motivated, organize own workload to ensure effective delivery of delegated tasks and projects
• Business curiosity that encompasses ICON values

To be successful, you will have:

• Excellent communication – written and verbal skills
• Experience in marketing or sales position will be considered an asset
• Ability to creatively think for out of the box ideas on marketing and research promotion
• Excellent interpersonal skills and telephone manner
• Pro-active, flexible and able to multi-task
• Good organizational skills with attention to detail
• Able to work under pressure and tight deadlines
• Self-motivated
• IT literate
• A basic understanding of medical terminology would be helpful but not essential

What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment.  All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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