Job description

Imagine a life where you wake up to the beautiful Greek sunshine, work for a international company, and have weekends to explore Greece’s historic wonders. With a fully supported relocation package, generous monthly salary + bonuses, and a laid-back Mediterranean lifestyle, this is your chance to embrace a unique adventure abroad!

What will you do?

Help Slovak-speaking customers solve technical issues for leading tech products via phone, chat, and email. With every issue you resolve, you’ll be making a difference, all while working from your cozy home setup in Greece! Your customer oriented approach ensure that every problem is resolved quickly and efficiently.

Your day-to-day:

Answer questions and resolve issues for customers via phone, email and chat
Use CRM tools to manage and track issues efficiently
Ensure customer satisfaction by solving issues quickly and effectively
Create a positive experience for each customer with friendly and professional communication
Collaborate with your team and share feedback with management to keep improving

Are you ready for a new adventure abroad and want to work for a leading international company? This is your chance!

Apply now and we will contact you within 2 days. Once you pass the assessment you can start packing your bags and get ready for your own Greek adventure!

Requirements

Who are we looking for?

Slovak and English: Fluent in Slovak and able to communicate in English (B2 level)
Curiosity and a growth mindset: No need for prior customer service experience- just a desire to learn!
Basic tech skills: Comfortable with computers and multitasking
Communication skills: Good listening, problem solving and relationship-building abilities
Greece: You are willing to relocate to Greece (at the company's expense)

Benefits

What we offer:

Work from home in Greece: Enjoy the flexibility of remote work
Extra salary payments: 14 salaries per year
Performance bonuses: Earn more by meeting targets
Career progression: Grow into roles like Supervisor, Quality Analyst or Trainer
Relocation support: We will cover your flight, arrange airport transfer and set you up with accommodation
On-the-ground help: Assistance with apartment search, back account setup and paperwork
Health insurance: Comprehensive coverage for peace of mind