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Gaming Support Specialist with Italian and English

extra holidays - work from home - work from anywhere - fully flexible
Remote: 
Full Remote
Work from: 
Bulgaria

Offer summary

Qualifications:

Fluency in Italian and English, Previous gaming experience preferred.

Key responsabilities:

  • Assist players via email and chat
  • Communicate player feedback to teams
TELUS International logo
TELUS International Management Consulting Large https://www.telusinternational.com/
501 - 1000 Employees
About TELUS International
About us TELUS International is at the forefront of creating and enhancing the world's data to enable better AI via human intelligence. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more. Join our global AI Community of 1 million+ annotators and linguists in helping companies in testing and improving machine learning models. Some of our remote, part-time roles include: ● Personalized Internet Assessor - Tasks involve analyzing and providing feedback on texts, pages, images and other types of information for top search engines. ● Personalized Internet Ads Assessor - Reviewing online advertisements by rating them on their relevance to the search terms used ● Online Task Contributor - Evaluating and providing feedback on content found in new products and search engine results ● Internet Safety Evaluator - Evaluating and providing feedback on online video search results ● Online Data Analyst - Enhancing the content and quality of digital maps that are used by millions of people worldwide. ● Video Research Study - Video recording basic movements like walking or sitting down Our flexible freelance opportunities allow you to work at your own pace and from the comfort of your own home. Join us today and be part of a dynamic and innovative team that is making a difference in the world!
See more TELUS International offers

Job description

If you are passionate about gaming, join our Game Support team in the biggest CX (Customer Experience) provider in Bulgaria - get the job you will enjoy!


A typical day:

  • Assist our players with any issues they might experience or report via email and chat only
  • Focus on the player and provide the ultimate player experience
  • Listen to the voice of the players and communicate it further to the appropriate teams
  • Work with our team to improve our processes


Sounds good, right?


If you have:

  • Fluency in Italian and a good command of English
  • Having previous gaming experience will be considered as an advantage
  • Player empathy and understanding a player’s perspective when tackling their issues
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success


We Offer:

  • Fully paid training
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses


We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!


Does it sound like the perfect job for you? APPLY NOW!


About us: TELUS Digital Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the country's CX (Customer Experience) industry with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Required profile

Experience

Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Video Game Console

Other Skills

  • Communication
  • Empathy
Are you interested?

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