Solutions Architect

About the Opportunity

At Cleerly we strive to create world-class precision healthcare products within the non-trivial FDA-regulated landscape. We’re excited to push the technological boundaries and create cutting edge experiences that are loved by clinicians and patients. This is an exciting opportunity for a Solutions Architect who thrives on making a real difference and loves unique challenges. As a Solutions Architect, you will be helping to create the future of precision heart care by supporting mission-critical initiatives as part of a fully remote, cross-functional team.

As the Solutions Architect, you will require a cross-functional level of technical understanding and expertise across multiple technology platforms. This role will report into the technology organization: VP Client Services.

 Responsibilities

• Both pre-sales and post-sales technical support and troubleshooting to enable successful sales, implementation and post-implementation support.
• Demonstrates technical leadership and subject matter expertise on Cleerly’s products, platforms, web services, and image transfer.
• Work with client stakeholders to design Cleerly implementation and deployment solutions within their environment meeting client needs while following best practices.
• Work hands-on with customers to demonstrate and communicate implementation best practices on Cleerly technology.
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Makes technical sales presentations & technical integration discussions for new customers, partnering with Sales team. 
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process.
• Provide guidance on how to resolve customer-specific technical challenges.
• Maintain a deep understanding of competitive and complementary technologies and vendors and how to position Cleerly in relation to them.
• Collaborate with Product Management, Engineering, and Implementation to continuously improve Cleerly’s products and implementation.

Requirements

• Minimum 10 years of experience working with customers in a pre-sales or post-sales technical role.
• University degree in computer science, engineering, mathematics or related fields, or equivalent experience.
• Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
• Experience and track record of success tailoring software solutions to customers; includes proven skills identifying key stakeholders, winning value propositions, and compelling events.
• Strong background in all aspects of systems & environments integration including network engineering, hardware virtualization configuration (e.g. EC2, VMware, etc.)  and cloud platform architecture (e.g. AWS).
• Extensive knowledge of and experience with healthcare information systems technology (e.g. EMR, PACS, etc.)
• Working knowledge of medical imaging, DICOM & HL7 protocols.
• Ability and flexibility to attend frequent customer calls, and occasional travel to work with customers on-site.
• Being able to work autonomously as well as a part of a cross-functional team.
• Excellent written and verbal communication skills.
• Highly curious and willing to stretch, learn, develop, and (at times) be uncomfortable.

Bonus points

• Experience working in a startup environment
• Working knowledge of radiology information systems, cardiology information systems, cardiac and/or cardiac imaging patient care pathways
• Experience working with Imaging Centers, Top Tier Health Systems, PCPs, Radiologists, Cardiologists
• Background working with AI / Machine Learning products
• Software development experience with Python, TypeScript or another programming language.
• Don’t meet 100% of the requirements? That’s ok.  If you meet 75% of the requirements, please apply.

Salary: $157,000 - $210,000

 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary.