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Internship Customer Relationship Management - Campaign

Remote: 
Full Remote
Contract: 
Internships
Salary: 
96 - 18K yearly
Experience: 
Entry-level / graduate
Work from: 
Netherlands

Offer summary

Qualifications:

Currently enrolled in Bachelor or Master studies in Marketing, Communication or Business Administration., Familiar with MS Office; basic CRM knowledge preferred., Comfortable writing and communicating in English., Available for 40 hours/week..

Key responsabilities:

  • Support development of commercial mailings.
  • Perform data analysis and generate reports.
Hunkemöller logo
Hunkemöller https://www.jobs.hunkemoller.com/
5001 - 10000 Employees
About Hunkemöller
Hunkemöller is committed to being a much-loved, social, and inclusive brand. We take pride in creating an environment where people not only love to work but also become true brand ambassadors. Our purpose and values have undergone a transformation, our purpose is to inspire and empower women to be their most beautiful and authentic selves, together we lift each other up! Our values emphasize what we hold as fundamental to our brand identity: Empowering, Playful, In-touch, Inclusive, Inspiring, and Responsible. With these principles we are shaping our culture, steering our actions and aligning with our expanding dedication to setting industry benchmarks in inclusivity and responsibility through innovative and sustainable initiatives. With a robust presence spanning over 900 stores across 15 countries, we are on a trajectory of continuous growth. Our commitment to World-Class service is not just a promise but a reflection of our ethos, extending seamlessly across channels and locations, including our upcoming opening of our state-of-the-art Distribution Center in Almere, aimed at stream-lining productivity, and boosting efficiency for our customers. Hunkemöller proudly holds the prestigious title of TOP EMPLOYER in the Netherlands for 2024, marking seven consecutive years of winning, while Germany maintains a 5-year streak. In Denmark, we are back-to-back winners for the 2nd year, a testament to our unwavering commitment to our people and the utmost care we invest in our employees.
See more Hunkemöller offers

Job description

Internship Customer Relationship Management - Campaign

At Hunkemöller we love what we do and we love our members even more. With one of the most fun and generous loyalty programs in fashion retail, we are always looking for ways to thank & reward our customers and with your help we can do even more to make sure their experience with us puts a smile on their face.

Learn about the latest technology we use to talk to our members and help with the content and creation of everything from our app and geo location messages through to our emails full of inspiration and beautiful images.

Within the CRM department all marketing activities for the Membercard base are being developed, launched and evaluated. You’ll run through our “Best internship in Retail” and learn on the job while support the team with following:

Support development and set up of commercial mailings for the European Member base:

  • Conceptualization, Ideation and Briefing of Marketing Emails
  • Develop Marketing Emails Using CRM Tool
  • Designing Customer Journeys for Email Campaigns
  • Support larger CRM projects
  • Joint production of copy for mailings
  • Set up briefings and coordinate communication i.e. for imagery in mailings
  • Coordination with countries to translate copy and sign off
  • Perform data analysis, generate reports, and maintain an archive of all statistics
  • Collaborate with cross-functional teams
  • Conduct competitor analysis

Besides this you will also get time to work on your own assignment that fits within the strategy and objectives of your education and Hunkemöller.

YOUR PROFILE:

  • You are currently enrolled in an HBO-/Bachelor-/Master studies (Marketing / Communication / New Media / Business Administration)
  • You are familiar the MS Office package (Word/Excel), knowledge of HTML would be an advantage (they dont need knowledje of HTML, they need to know ms office package and maybe a basic knowledge of crm tools is nice but not mandatory)
  • You are comfortable writing and communicating in English, other languages would be a plus, but not mandatory
  • You’re available for 40 hours/week
  • You are open, communicative, stress resistant
  • You love fashion

Eligibility:
For this internship, you need to be available for 5 months starting in February 2025. Please note that your application will only be considered if you are enrolled at a school or university for the full duration of the internship. Additionally, to comply with Dutch law, one of the following must apply: Required amounts income requirements | IND

  • You are an EU citizen,
  • You are on a Family/Partner visa, or
  • You are a non-EU student studying in the Netherlands, AND the internship is a mandatory part of your curriculum.

* Please be aware that not all our entry level position will meet the minimum salary required by the IND for sponsoring by Hunkemöller. Please refer to this website for more information:

What we offer you:

  • An empowering, playful and inclusive work environment where your voice will be heard and valued. This is how we live our purpose of "Together we lift each other up".
  • Diverse learning opportunities like trainings on personal branding, business influence, innovation, a department fair, and an intern’s Dragons’ Den.
  • A buddy program with personal coaching to discover your potential, guide your growth and build your network.
  • Our Fun, Vital and Happy well-being initiatives including free weekly workout sessions, discount on as well as an in-office massage chair (how cool is that!).
  • A flexible WFH policy: For 40-hour internships, you can work from home up to 2 days per week, if the nature of the role allows it. During onboarding, WFH days may vary to support your learning.
  • Internship allowance of 450€ per month with 8+ holiday days (based on 40h/week).
  • A travel allowance of max. 9,50€ per day (based on your travel distance), if you don’t have a free Student OV Chipcard.
  • Access to 25-55% staff discount and a company laptop.

Hunkemöller’s “Best Internship in Retail” is not just a chance to add a few lines to your CV or to complete a study module from school or university. It’s an opportunity to kick-start your future career, as you will be joining the leading lingerie brand in Europe. Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our “Together Tomorrow” initiative reflects what we do and helps drive change across our business, employees & customers.

Apply now with your CV (in English) or LinkedIn & join the Hunkemöller lifestyle! If you have any questions, please contact our Recruitment Team via bestinternship@hunkemoller.com.

Curious for more company info? Go to https://jobs.hunkemoller.nl/en/hq-jobs/interns to read more about our “Best internship in Retail

- This internship is located in Hilversum (address: Koos Postemalaan 8) -

Apply now for the “Best internship in Retail” at Hunkemöller! Hunkemöller strives to be the most loved and trusted lingerie brand. In for a challenge to make it happen at Hunkemöller? Want to join an inclusive and empowering team of more than 50 interns? Within our international HQ you can be creative, unique and really make an impact on the future of Hunkemöller! As of February 2025, our Omni-channel & E-Commerce Team at the head office in Hilversum (close to Amsterdam) is looking for passionate Omni-channel & E-Commerce interns. Are you currently studying and looking for an interesting internship at our expanding, international Retail Brand? And do you want to join the Hunkemöller lifestyle? Then don’t be shy and apply!

- This internship is located in Hilversum (address: Koos Postemalaan 8) -

Apply now for the “Best internship in Retail” at Hunkemöller! Hunkemöller strives to be the most loved and trusted lingerie brand. In for a challenge to make it happen at Hunkemöller? Want to join an inclusive and empowering team of more than 50 interns? Within our international HQ you can be creative, unique and really make an impact on the future of Hunkemöller! As of February 2025, our Omni-channel & E-Commerce Team at the head office in Hilversum (close to Amsterdam) is looking for passionate Omni-channel & E-Commerce interns. Are you currently studying and looking for an interesting internship at our expanding, international Retail Brand? And do you want to join the Hunkemöller lifestyle? Then don’t be shy and apply!

At Hunkemöller we love what we do and we love our members even more. With one of the most fun and generous loyalty programs in fashion retail, we are always looking for ways to thank & reward our customers and with your help we can do even more to make sure their experience with us puts a smile on their face.

Learn about the latest technology we use to talk to our members and help with the content and creation of everything from our app and geo location messages through to our emails full of inspiration and beautiful images.

Within the CRM department all marketing activities for the Membercard base are being developed, launched and evaluated. You’ll run through our “Best internship in Retail” and learn on the job while support the team with following:

Support development and set up of commercial mailings for the European Member base:

  • Conceptualization, Ideation and Briefing of Marketing Emails
  • Develop Marketing Emails Using CRM Tool
  • Designing Customer Journeys for Email Campaigns
  • Support larger CRM projects
  • Joint production of copy for mailings
  • Set up briefings and coordinate communication i.e. for imagery in mailings
  • Coordination with countries to translate copy and sign off
  • Perform data analysis, generate reports, and maintain an archive of all statistics
  • Collaborate with cross-functional teams
  • Conduct competitor analysis

Besides this you will also get time to work on your own assignment that fits within the strategy and objectives of your education and Hunkemöller.

YOUR PROFILE:

  • You are currently enrolled in an HBO-/Bachelor-/Master studies (Marketing / Communication / New Media / Business Administration)
  • You are familiar the MS Office package (Word/Excel), knowledge of HTML would be an advantage (they dont need knowledje of HTML, they need to know ms office package and maybe a basic knowledge of crm tools is nice but not mandatory)
  • You are comfortable writing and communicating in English, other languages would be a plus, but not mandatory
  • You’re available for 40 hours/week
  • You are open, communicative, stress resistant
  • You love fashion

Eligibility:
For this internship, you need to be available for 5 months starting in February 2025. Please note that your application will only be considered if you are enrolled at a school or university for the full duration of the internship. Additionally, to comply with Dutch law, one of the following must apply:

  • You are an EU citizen,
  • You are on a Family/Partner visa, or
  • You are a non-EU student studying in the Netherlands, AND the internship is a mandatory part of your curriculum.

* Please be aware that not all our entry level position will meet the minimum salary required by the IND for sponsoring by Hunkemöller. Please refer to this website for more information: Required amounts income requirements | IND

What we offer you:

  • An empowering, playful and inclusive work environment where your voice will be heard and valued. This is how we live our purpose of "Together we lift each other up".
  • Diverse learning opportunities like trainings on personal branding, business influence, innovation, a department fair, and an intern’s Dragons’ Den.
  • A buddy program with personal coaching to discover your potential, guide your growth and build your network.
  • Our Fun, Vital and Happy well-being initiatives including free weekly workout sessions, discount on as well as an in-office massage chair (how cool is that!).
  • A flexible WFH policy: For 40-hour internships, you can work from home up to 2 days per week, if the nature of the role allows it. During onboarding, WFH days may vary to support your learning.
  • Internship allowance of 450€ per month with 8+ holiday days (based on 40h/week).
  • A travel allowance of max. 9,50€ per day (based on your travel distance), if you don’t have a free Student OV Chipcard.
  • Access to 25-55% staff discount and a company laptop.

Hunkemöller’s “Best Internship in Retail” is not just a chance to add a few lines to your CV or to complete a study module from school or university. It’s an opportunity to kick-start your future career, as you will be joining the leading lingerie brand in Europe. Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our “Together Tomorrow” initiative reflects what we do and helps drive change across our business, employees & customers.

Apply now with your CV (in English) or LinkedIn & join the Hunkemöller lifestyle! If you have any questions, please contact our Recruitment Team via bestinternship@hunkemoller.com.

Curious for more company info? Go to https://jobs.hunkemoller.nl/en/hq-jobs/interns to read more about our “Best internship in Retail”.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship Management (CRM) SoftwareEmail MarketingCopywritingData AnalysisHTML5Competitive AnalysisCustomer Journey Mapping

Other Skills

  • Microsoft Office
  • Teamwork
  • Communication
  • Creativity
Are you interested?

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