Location: Poland/Europe, remote
Salary: up to 30 000 net (B2B) | up to 24 900 gross (UOP)
Form of employment: Contract of employment or B2B contract (self-employed)
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated, AI-driven customer service platform for small and medium businesses. Our long-term goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by supporting them with a top-notch, sales-increasing tool. We aspire to become the category-defining company of the AI era of customer success and are in a good position to achieve it.
Here are a few facts about us:
We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.
Every month, our widget is viewed by 350 million unique users, which is 4% of the global population,
The new Tidio AI feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖
We currently hire over 170 fantastic people.
In 2022, we secured $25 mln in a Series B Investment round (check 👉TechCrunch’s article)
In June 2023, our monthly MRR exceeded $1M.
Would you like to see what working with us looks like? Check out our #GrowWithTidio video 🎥👇
Want to know more about our Infrastructure Team?
We’re a team of four engineers looking for a fifth to join us! 🚀 Our stack centers on Kubernetes, AWS, Terraform, and Ansible, with a focus on GitOps using ArgoCD and pipelines to ensure everything stays as code and configuration drift is avoided. Alongside product work, we tackle tech debt, refine our architecture, and collaborate with other teams—including the ML team—to drive impactful initiatives.
As a DevOps Engineer, you will:
Shape and build the future of our architecture, often collaborating with others to find optimal solutions.
Enhance and maintain our existing infrastructure to keep it running smoothly.
Develop our platform, including Kubernetes clusters and tools for orchestrating services in test and production environments.
Recommend and implement best practices to make our team and system even better.
Improve the release process by refining tools and workflows.
Automate repetitive tasks to save time and effort.
Improve monitoring to ensure our services are always available and reliable.
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