Sr. PBM Proposal Lead

ABOUT THE ROLE:

The Senior Proposal Lead is a key player in securing business from our largest and most strategic prospects, directly contributing to our revenue goals. In this high-impact role, you’ll own the creation of high-quality, client-focused proposals that meet complex prospect requirements, align with sales strategies, and reflect our business objectives.

As an in-house expert on Rightway’s solutions, you’ll bring deep knowledge of our products, services, and value propositions to every bid. You’ll collaborate closely with Subject Matter Experts (SMEs) to tackle complex topics and ensure responses are accurate, strategic, and delivered in a unified voice. Your expertise will make you the go-to resource for understanding and conveying Rightway’s unique approach.

You’ll also partner with the Director of Proposal Responses to refine processes and with the Content Manager to maintain and elevate our content library. Detail-oriented and highly organized, you’ll thrive by combining your strategic mindset with a passion for collaboration and excellence. Your ability to expertly communicate Rightway’s value will play a critical role in driving growth and success.

WHAT YOU’LL DO:

• Requirement Analysis: Analyze RFP/RFQ requirements to understand client needs and evaluation criteria.
• Proposal Strategy and Messaging: Collaborate with sales, marketing, and subject matter experts to craft effective proposal strategies and develop messaging that highlights value propositions for prospects.
• Project Management: Manage end-to-end RFP/RFI/proposal processes, ensuring timely completion of all deliverables.
• Content Creation and Tools: Leverage cloud-based proposal software (Responsive) to create, write, edit, and format high-quality responses for RFPs, RFIs, and prospect inquiries.
• Proposal Compliance: Ensure all proposal documents meet compliance standards and are professionally produced within deadlines.
• Resource Development: Create standardized response materials to improve efficiency and consistency for qualified opportunities.
• Team Collaboration: Partner with proposal team members during complex proposal initiatives to achieve optimal outcomes.
• Process Improvement: Identify opportunities to streamline and enhance the proposal development process, incorporating best practices, tools, and templates to improve efficiency and effectiveness.
• Quality Assurance: Review completed proposals to ensure alignment with company standards, compliance requirements, and client-specific expectations.

WHO YOU ARE:

• Must be an experienced proposal writer for PBM solution
• Bachelor’s Degree
• Minimum five years of relevant work experience in a highly regulated business climate with proposal management, project management, and analytical skills
• An exceptional writer who succinctly delivers a punch with prose
• Technically savvy (Google Workspace, Responsive, Salesforce, etc.)
• Strategic thinker with excellent prioritization and time management skills
• Demonstrated professionalism and flexibility required to interact independently with the diverse and growing internal and external customer base
• Ability to work independently with minimal guidance
• Exceptional time management skills

EXTRA CREDIT:

• Knowledge of AP style guidelines
• Professional certifications such as APMP (Association of Proposal Management Professionals).

SALARY :  $95,000-$115,000

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. 

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.