Assistant Head Teller

Assistant Head Teller 

United Community is in search of an Assistant Head Teller to join our team. In the absence of the Head Teller, this role oversees teller activities, maintains records of vault and teller station cash balances, and oversees currency accounts. The position ensures the efficient operation of the teller area, controls access to the safe deposit box area and provides high-quality customer service. Additionally, it involves training new tellers and administering policies and procedures.

What You'll Do:

• Oversee teller activities in the absence of the Head Teller, ensuring efficient operation of the teller area
• Maintain records of vault and teller station cash balances, and oversee currency accounts
• Serve as a back-up to control vault money, including ordering money for the main office and branch, and ensuring the vault is balanced daily
• Provide efficient, accurate, and high-quality service while maintaining excellent customer relations
• Coordinate the activities of the teller operations area by assigning work, answering questions, solving problems, and helping with complex transactions
• Assist tellers in locating cash discrepancies and in training new tellers
• Administer policies and procedures, including security procedures, to be utilized in the department

Requirements For Success:

• 2+ years of increasingly responsible experience in teller-related functions, including formal teller training
• Strong interpersonal and supervisory skills
• Proficient computer operation skills and ability to operate standard office equipment
• Commitment to participating in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

Conditions of Employment:

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.