Business Analyst

Capio Group is looking for an experienced Business Analyst!

Full-time employee - Remote
Salary: $100,000 - $120,000

About Us:

Since 2010, we have been working with some of the largest government agencies in California, helping them to solve their greatest challenges. We are a small firm dedicated to big ideas and enjoy the rewards that come from hard work and commitment to our client base. We offer the salary and benefits of the bigger companies with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:
Capio Group is looking for an experienced Business Analyst to work as part of a team to provide Information Technology support to the client services that are currently supported by multiple client systems that duplicate data and functionality in silos preventing cross-analysis and lacking the support of modern work automation tools for facilitating process improvement. The team will be responsible for successfully supporting the system within the agreed-upon schedule and standards, focus on driving process improvement and standardization efforts to enhance efficiency, reduce redundancy, and streamline workflows across systems. The client aims to modernize the systems that will be better equipped to address outcome disparities, ensure high quality services, collaborate with accountable partners, report on key outcomes, access, and delivery metrics and also support innovation and payment reform. 

As part of the team, the Business Analyst will be responsible for tasks including but not limited to:

• Completion of new custom modules or applications as outlined for the recommended solution.
  Digital Support Services to provide Agile development support and coordination across technical teams.
• Program Support services to support legacy processes while redirected Program resources support newly developed systems.
• IV&V oversight.
• Involves Identifying inefficiencies, implementing best practices, and fostering collaboration among stakeholders to ensure consistent processes. 
• Improve data accuracy, facilitate better decision-making, and support long-term scalability by standardizing workflows.
• Working with stakeholders to develop requirements, requirement acceptance criteria, solution documentation, and participating in all phases of the project.
• Facilitate and lead Joint Application Requirements (JAR) and Joint Application Development (JAD) sessions with customer representatives, developers, testers, and other technical staff to ensure the customer’s needs are being met. 
• Collaborate with project managers, technical/non-technical staff, business stakeholders, and management to deliver business outcomes.
• Work with IT and business stakeholders to facilitate business process improvement/re- engineering, including the documentation of to-be business processes.
• Develop system design documentation to map business requirements to solution capabilities.
  Create end-user training materials, user guides, and support the delivery of end user training.
  Follows Agile practices by collaborating with teams to prioritize and refine user stories, ensuring continuous delivery of value in iterative cycles.
• Utilize frameworks such as BABOK (Business Analysis Body of Knowledge), SWOT analysis, and the Business Process Modeling (BPM) for visualizing and analyzing inefficiencies, to assess, prioritize, streamline, and manage business processes, requirements, and stakeholder roles effectively.
• Analyze and recommend information technology solutions based on program business needs and enterprise IT strategies.

1. Must have a minimum of five (5) years of experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in business systems analysis and design.
2. Must possess a Bachelor’s degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request.
3. Within the last five (5) years, must have a minimum of three (3) years of experience soliciting and documenting business requirements for large scale Information Technology Systems.
4. Must have a minimum of three (3) years of experience leading and developing as-is/to-be business process analyses & mapping, documenting Business Process Re-engineering (BPR), and performing gap analyses.
5. Must have a minimum of three (3) years of experience following a development process such as the Software Development Life Cycle (SDLC) to identify, evaluate, and recommend business, technical, reporting and testing requirements applied to the design and development of a system software solution IT projects.
6. Within the last three (3) years, must have a minimum of one (1) year of experience with Agile/SCRUM system development methodologies.
7. Within the last five (5) years, must have experience working with the Medicare/Medicaid/Medi-Cal program.
8. Must have a minimum of two (2) years of experience actively participating or facilitating Joint Application Design (JAD) sessions.
9. Must be able to provide at least two (2) current references from previous engagements with other companies or government entities of similar size, scope, and type of service.

1. At least two (2) years of experience in developing and implementing business readiness plans that assess, identify, document and improve existing processes with a focus on adopting and leveraging new system technology.
2. At least two (2) years of experience with the CDT Project Approval Lifecycle (PAL) Process. 
3. At least one (1) year of experience with organizational change management.
4. Hold a current and valid Business Analyst’s certification or CBAP, through an accredited entity such as the International Institute of Business Analysis or the Project Management Institute. A copy of the certificate must be provided upon request.