Technical Program Manager

Job title: Technical Program Manager 

Reports to: Director, Technical Program Management 

Department: PMO 

Location: Remote (US & Canada)

Grade: 19

Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service. 

Job Summary: Priority is seeking a Technical Program Manager to oversee and drive the success of large, complex programs comprising multiple interrelated projects. This role requires expertise in aligning program deliverables with strategic business goals, coordinating diverse project activities, managing stakeholder relations, and ensuring enhanced program visibility and reporting. The Technical Program Manager will be instrumental in driving innovation, sustained growth, and high stakeholder satisfaction through effective program management practices.

RESPONSIBILITIES: 

• Program Management:

  • Define program scope, objectives, success metrics, and strategic alignment with organizational goals.

  • Oversee multiple interrelated projects within the program, ensuring seamless execution and delivery.

  • Identify and manage program dependencies, risks, and issues, ensuring timely mitigation and resolution.

• Strategic Alignment:

  • Collaborate with leadership and cross-functional teams to ensure program outcomes align with long-term business objectives.

  • Translate business goals into actionable program plans that drive growth and innovation.

• Stakeholder Relations:

  • Build and maintain strong relationships with stakeholders, ensuring high levels of satisfaction with program outcomes.

  • Facilitate effective communication between teams, leadership, and external partners to maintain alignment.

• Program Reporting and Visibility:

  • Develop and maintain enhanced program reporting mechanisms to support data-driven decision-making.

• Provide clear, concise updates to leadership on program performance, risks, and opportunities.

• Continuous Improvement:

  • Identify and implement best practices in program management to enhance efficiency and quality.

  • Champion a culture of continuous feedback and improvement across all program activities.

YOUR IMPACT:

• Strategic Alignment: Drive initiatives closely aligned with the company’s long-term vision, fostering growth and innovation.

• Stakeholder Satisfaction: Build trust and satisfaction, enhancing the company’s reputation and stakeholder support.

• Informed Decision-Making: Implement robust reporting and visibility mechanisms, enabling better resource allocation and strategic decisions.

• Operational Excellence: Streamline processes across related projects, delivering reliable, high-quality program outcomes.

MINIMUM REQUIREMENTS:

• At least 5 years of experience as a Technical Program Manager, preferably in a FinTech environment, demonstrating a deep understanding of technical project management. 

• Proficient with agile development methodologies, with hands-on experience leading engineering teams through the agile lifecycle. 

• Demonstrated ability to develop and scale effective processes while maintaining flexibility to adapt to changes, expertly balancing structure with agility. 

• Exceptional attention to detail without losing sight of the broader objectives, enabling you to decompose ambitious projects into manageable parts and execute them effectively.

• Strong capability to communicate complex technical concepts effectively across diverse audiences, ensuring clarity and understanding. 

• Thrives in a fast-paced, cross-functional environment; skilled in collaboration and open, candid communication with team members. 

• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related quantitative field, or equivalent practical experience. 

• Solid technical knowledge with the ability to understand and interpret technical designs, challenges, and risks. 

• Proactively identify and address issues and dependencies, collaborating with leadership and the team to devise preventative strategies and resolve challenges. 

• Amazon Web Services, Datacenter infrastructure, networks, systems, and storage, Large cloud migrations - good to have.

PREFERRED REQUIREMENTS:

• Experience in the financial services industry or another highly regulated environment.

• Familiarity with Agile methodologies and experience leading Agile teams.

• PMP, PgMP, or similar program management certification.

Compensation and Benefits:

• Compensation range: $120k-$130k 

• End of Year Discretionary Bonus 

• Unlimited PTO after year 1 (3 weeks to start) 

• Medical, Dental & Vision 

• 401k Match 

• Education Expense Reimbursement 

• Gym Membership Reimbursement 

• HSA and FSA 

• Employee Assistance Program (EAP)

Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.
• Requires the ability to lift 10 pounds.
• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.