Learning Content Inspector

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So what does a Learning Content Inspector really do? Think of yourself as someone who is responsible for creating the best learning experiences, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full attention because it’s time to imagine what it’s like being a Learning Content Inspector.

Imagine yourself going to work with one thing on your mind: quality. As you tackle your new tasks for the day, you know that it will lead to one thing: better learning experiences delivered on-demand in a personalized learning ecosystem. 

As a Learning Content Inspector, you will review and edit materials for quality and consistency. You will sometimes write the content yourself too. You will work together with other members of the E-learning team to achieve your mission. Let’s talk about your role in the mission (should you choose to accept it), shall we? As an LCI, you will review the E-learning team’s output in all identified review stages. You will complete your reviews according to project timelines and requirements. You will edit all learning content to maintain a high-quality standard in line with the TaskUs E-learning Style Guide and the company’s brand identity. You will evaluate writers, designers, and media developers’ adherence to quality standards using the team’s quality rating form. You will participate in calibration sessions to ensure your alignment with the team’s standards. You will maintain task and project trackers by regularly entering your updates. You will participate in project meetings to discuss wins, challenges, and opportunities for improvement, especially from a content quality standpoint. You will (sometimes) write content including storyboards, facilitator guides, supplementary training materials, process and policy documents, video scripts, assessments, and email communications.

Do you have what it takes to become a Learning Content Inspector?

Requirements:

What is it we’re looking for? Because LCIs are experts in writing top-notch content, we make sure to handpick the best of the best.  Since we’re looking for someone who can help take TaskUs learning to the next level, we need someone who knows what quality looks like and can help team members enhance their work to meet quality standards.

We’re on the lookout for individuals who have a solid understanding of the technicalities of the English language. Someone who demonstrates excellent comprehension has exemplary communication skills (particularly in written communication), and has keen attention to detail. Someone who’s adaptable to new software and technology, such as media authoring tools and web apps. Someone with demonstrated ability to work well with peers, management, and other departments in a professional manner. Someone who has the ability to organize multiple tasks and manage one’s time. Someone who has at least one year of work experience related to training, education, editing, copywriting, or other related fields.

Lastly, we need someone who has experience (but not required) in training or education, someone with a  degree and/or certifications in journalism, professional writing, English teaching, technical writing, communication arts, mass communications, or marketing. Also, someone with industry-recognized editorial certifications or designations.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.