Who We Are:
Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals.
Job Summary
Provides administrative support to the SBA Agriculture President, handling tasks such as processing loan applications, preparing loan documents and general ledger tickets, and assisting with loan closings. Ensures excellent customer service throughout the loan process. Additional responsibilities include conducting annual term loan reviews, managing construction disbursement draws and inspections, tracking financial and tax returns, and monitoring the exception list to ensure compliance and accuracy.
Responsibilities
- Prepares loan-related documents, forms, and letters using templates, such as turndown letters, financial statements, release letters, and title transfer forms, while ensuring compliance with bank policies and procedures.
- Evaluates and proofs all setup sheets for accuracy and completeness prior to submission to Loan Processing.
- Schedules customer appointments and conducts loan closings. Prepares loan disbursement checks and provides all completed loan documents to loan administration promptly.
- Provides excellent customer service by answering customers' questions and concerns. Greets and directs all customers entering the area to their appropriate bank destination and assists with notarizing documents.
- Answers incoming phone calls to the department as needed.
- Provides walk-in loan customers with the correct application to suit their loan requests.
- Reviews applications for completeness and accuracy.
- Pulls credit reports on all applications and renewals.
- Creates and balances loan tickets from the setup sheet data.
- Proofreads new/renewed loan documentation and performs file maintenance on existing accounts.
- Reviews loan exception reports and loan-to-value reports. Provides needed documentation to clear exceptions and corresponds with customers on behalf of the Loan Officer.
- Assists the Loan Officer by reviewing past-due and maturing loans lists. Sends letters to past-due customers and prepares setup documents for renewals and closes renewed loans.
- Orders appraisals, title work, etc., to complete loan documentation.
- Coordinates with title companies and the mortgage operations division to schedule closings and provide necessary information.
- May prepare loan advances on draw loans and follow up on past-due loans.
- Conducts construction disbursement draws and inspections.
- Tracks financial and tax returns to ensure timely and accurate documentation.
- Monitors the exception list, addressing outstanding issues and ensuring compliance.
- Participates in a team effort to cross-sell other bank services and products.
- Maintains a high level of cooperation and rapport with all officers and employees.
- Performs other related duties as required.
Requirements
Education and Experience
- High School education or equivalent
- Minimum one years of experience in banking or lending
- Must have or receive NMLS clearance
Other Skills and Abilities:
- Must be knowledgeable of the different types of loans and loan documents including all commercial and agricultural loans
- Ability to prioritize workload to meet deadlines and work independently
- Requires great attention to detail, ability to recall, and good organizational skills.
- Strong customer relations skills and ability to communicate effective
- Ability to anticipate problems and use sound judgment, resourcefulness to resolve
- Strong computer skills including proficient with MS Office
Physical Demand & Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-remote
What we offer our employees:
A positive impact on Your Future:
- 401(k)/Roth plan with immediate eligibility and employer match up to 6%
- Employee stock ownership plan
- Discounted rate on primary home mortgage
- Credit and housing counseling as well as free financial education tools available to customers and employees
Benefits to improve your health:
- No deductible medical insurance plan
- Dental and vision insurance
- Employer paid life and long-term disability insurance
- Flexible Spending Accounts
The opportunity to nurture your well-being:
- Paid holidays and paid time off
- Bonus plan
- Opportunity for merit raises
- Employee reward and recognition programs
- Community service opportunities
Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
This position is remote and open to candidates residing in AL, AR, FL, GA, LA, MS, MO, NC, SC, TN, or TX.
