Sales Engineer

Sales Engineer

Who we are:

Vic.ai has been pioneering the use of AI to digitally transform accounting and finance processes to improve productivity, decision-making, and ROI for more than six years. Vic.ai addresses the most manual and inefficient task in accounting – invoice processing – to improve its speed and scalability, ultimately enabling customers to reinvent their accounts payable operations and improve financial management. By processing over half a billion invoices with up to 99% accuracy, Vic.ai has helped 10,000+ customers achieve nearly $188 million in cost savings and 6 million hours in time savings.

We're a Series C-funded company and are fortunate to have some renowned investors and partners: Costanoa Ventures, Cowboy Ventures, GGV Capital, and ICONIQ Capital.

We invite you to check out our blog posts over the past year! Follow this link to our site.

Role: Sales Engineer

Vic.ai is a rapidly growing AI-based SaaS platform for finance teams, and we are seeking a highly skilled Sales Engineer to join our team. You will serve as a technical expert, solution consultant, and trusted advisor throughout the sales cycle. This role blends technical acumen, customer-facing communication skills, and a proactive approach to problem-solving.

What you’ll do:

Pre-Sales Support

• Collaborate with account executives to understand customer needs, challenges, and goals.

• Deliver technical presentations and product demonstrations that articulate Vic.ai’s value.

• Respond to RFPs/RFIs with tailored technical information.

Solution Design & Consulting

• Partner with prospective customers to identify the best solutions for their unique use cases.

• Map Vic.ai’s capabilities to customer requirements, addressing technical concerns and objections.

• Assist in creating proof-of-concept (POC) implementations to validate solutions for customers.

Collaboration & Enablement

• Act as a bridge between sales, product, and engineering teams, communicating customer feedback and market insights.

• Contribute to the development of sales materials, such as technical FAQs, demo scripts, and configuration guides.

 Post-Sales Handoff

• Ensure smooth transitions to implementation teams by documenting customer needs and technical agreements.

• Provide initial technical guidance during onboarding as needed.

What you’ll need:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

• 3–5 years of experience in a sales engineering, solutions consulting, or similar technical customer-facing role.

• Proven ability to understand and communicate technical concepts to both technical and non-technical audiences.

• Experience selling software to large enterprises.

• Familiarity with cloud technologies, APIs, and enterprise software integrations.

• Excellent presentation, verbal, and written communication skills, including the ability to engage both end-users and the C-Suite.

• Ability to see and present “the Big Picture,” uncover business challenges, and architect solutions to solve customer issues.

• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

• Positive attitude, customer focus, and a strong sense of ownership over customer results.

• Willingness to travel and work in either Raleigh, NC or Miami, FL for a few days each month, with potential travel to customer locations throughout the US.

Preferred:

• Hands-on experience with AI/ML-based products or automation platforms.

• Familiarity with ERP systems (e.g., NetSuite, SAP, QuickBooks) and accounting workflows.

• Experience working with financial technology or accounting software is a strong plus.

What we offer:

Vic.ai is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. At Vic.ai, we value humility and authenticity and we encourage our employees to bring their original, best selves to work.

As a team member, you will receive:

• Competitive salary and stock options

• 401K with an employer match

• Health/vision/dental (including 2 health insurance coverage options that are 100% free for the employee AND family)

• Monthly Wellness stipend 

• Generous Family Leave 

• A home workstation stipend for your 

• Virtual team-building events & awesome swag 

• People-focused culture

• Opportunities for professional growth and career development.

• Generous vacation time, family and travel-friendly environment

• Work alongside an enthusiastic, collegial, and driven team in a highly meritocratic environment 

• Vic.ai also offers in-person retreats to employees. We love connecting in person as a remote-first company.

Check out all the fun we are having @vicdotai on our Instagram page. Also, don’t forget to follow us on LinkedIn to stay up to date on our AI technology and new career opportunities to join our teams.