Support Services Advisor

Overview:

Supports retention and completion efforts through advising and supporting students with any academic, attendance or personal issues.  Has extensive technical knowledge of each area of Student Services to provide back up support as needed. 

What We Offer:

• $XXXX Sign on Bonus
• $XX - $XX per hour/year
• Weekends OFF
• Paid Training
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave
• ADD OTHER BENEFITS

• Contact graduates and/or employers to verify in-field employment for graduates.Assists with training, onboarding, and mentoring of new campus staff, as needed
• Thoroughly audits all new student files, completes file checklists, verifies graduation documentation (secondary) to ensure students meet UTI Admissions criteria, ensures all state-required documents are on obtained and on file, fully executes enrollment agreements.
• Provides centralized support for all aspects of employment services activities, including career counseling, interview skill building, graduate outreach, verification of employment follow-up, etc.
• Assists with identifying local employment opportunities and populating job boards
• Creates resumes for active students
• Supports all appropriate student services and employment services tasks for the home office and campus teams as needed.
• Other duties as assigned.

Education / Experience

• 4 yr degree in related field preferred but not required.
• 2-3 years of experience in education field preferred but not required

Skills

• Ability to advise and guide adult students in academic and life-skill matters
• Computer skills required (i.e., Word, Excel)
• Excellent customer service, communication and organizational skills
• Ability to multi-task in a fast paced environment with tight deadlines
• Positive attitude and willingness to learn

Abilities

• Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
• Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.
• Available flexible hours and some Saturdays

 Work Environment

• Work is performed indoors in a climate-controlled environment.

About Us:
It’s all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!